Dispatcher

4 days ago


Langley, Canada Gandy Installations Full time

**About Gandy Installations,**

Since our inception in 1957, Gandy installations has grown to become one of the largest forced air, heating, and cooling contractors in BC. Business is booming thanks to our many loyal customers. We are proud of our dedicated and hardworking team of 5- star experts that have made our business a success for the last sixty-five years. We have a great benefit package for employees and the right people will always have an opportunity to grow within the company.

**About you**:

- You are hardworking, reliable, and driven
- You are a great multitasker skilled at dealing with a high call volume
- You know the importance of taking accurate and detailed notes
- The bar you set is always, exceptional customer service
- You are a communicator. The ability to juggle communication between technicians and customers will be imperative for success in this position.
- You are a team player

**Responsibilities include, but are not limited to**:

- Working with the dispatch team to get the right tech to the right call - evaluating the customers’ needs with the technician best suited for the job
- Meet daily revenue goals by ensuring we are prioritizing the most urgent and profitable calls
- Accuracy - ensuring the information given to our technicians is accurate to ensure their success and customer satisfaction
- Maintaining contact with technicians and customers throughout the day ensuring the customer is aware of the technician’s progress and ability to get to their next call
- Rescheduling customers based on prioritizing the calls as needed
- Provide reporting information to Management daily
- Maintaining our large customer database accurately
- Performing outgoing customer calls as required to fill the board
- Various administrative duties as assigned by Manager
- Participate in training sessions and team meeting to ensure the team is working efficiently and effectively.
- Willingness to jump in and book calls and assist Call Centre when necessary

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
Masks when necessary
Sanitizing of shared work spaces

Ability to commute/relocate:

- LANGLEY, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (required)

Work Location: One location


  • Dispatcher

    2 weeks ago


    Langley, Canada AIR WEST MECHANICAL Full time

    **Job description** We are a close knit HVAC / R company that is looking for someone to help us with: 1. dispatching HVAC/R technicians across Western Canada **Your main duties will be working with the other dispatcher to**: 1. Keep the techs organized and working profitably 2. Know where each tech is and their progress on the jobs 3. Interact and scheduling...

  • Dispatcher

    2 days ago


    Langley, Canada GoFor Full time

    **This position is a temporary Full-Time role (6-month contract; with the possibility of extension)** **Location: Langley, BC** We are a technology-driven logistics company that brings together retailers, wholesalers, general contractors, and trades people matching them in real-time with vehicle fleet operators, individual owner/operators, and rental fleet...

  • Dispatch Supervisor

    4 days ago


    Langley, Canada Maple Leaf Disposal Full time

    Interested in join the Lower Mainland’s fastest growing waste company? Maple Leaf Disposal, based in Langley, BC, is looking for an experienced Dispatch Supervisor to join our team. We are looking for someone with a strong dispatch and supervisory background to join our team. If you are a team focused, organized, and a motivated individual, Maple Leaf is...


  • Langley, Canada Universal Group Full time

    Are you a detail-oriented Dispatch Professional with a strong ability to communicate, collaborate, and problem solve? Are you passionate about providing caring and thorough customer service to your client group? Are you looking to be a part of a growing team and company? The Universal Group, recognized as one of one of Canada's best-managed companies in...

  • Truck Dispatcher

    1 week ago


    Langley, Canada Mile Hub Transport Ltd Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Maintain work records and logs - Monitor personnel workloads and locations - Perform general office duties - Provide customer service - Advise vehicle operators of traffic and other...

  • City Dispatcher

    4 days ago


    Langley, Canada Y2K Transport Ltd Full time

    We are currently looking for a new team member that is highly motivated, reliable with exceptional communication skills to join our DISPATCH team. This is a full time permanent position **Responsibilities and Duties**: ** Assist with incoming calls as necessary.** ** Communicate effectively with customers, team members and management.** ** Assist driver's...

  • Dispatcher

    7 days ago


    Langley, BC, Canada MiniBins Full time $28,000 - $36,000 per year

    DISPATCHERCanada is seeking a qualified individual to join our energetic and thriving team located in Port Coquitlam, BC. The shift will be Tuesday to Saturday.The Dispatcher is responsible for tasks such as order entry, answering the telephone, providing exceptional customer service, problem solving service issues with operations and drivers, giving...


  • Langley, Canada Complete Utility Contractors Ltd Full time

    **Dispatch & Fleet Coordinator - Civil Underground Utilities** We’re looking for a Dispatch & Fleet Coordinator who can keep our crews, trucks, and heavy equipment moving — safely, efficiently, and on time. You’ll be the hub of communication between our field crews, mechanics, and project managers. One minute you’re dispatching dump trucks and...


  • Langley, Canada Complete Utility Contractors Ltd Full time

    Complete Utility Contractors is a lower mainland based and highly experienced civil/utility company. We are actively seeking career minded individuals that wish to continually grow and develop within our organization. We are currently looking to fill a Dispatch and Equipment Manager position which is critical to executing on our committed project...


  • Langley, Canada Maple Leaf Disposal Full time

    Interested in join the Lower Mainland’s fastest growing waste company? Maple Leaf Disposal, based in Langley, BC, is looking for Dispatcher/Customer Service to join our team. We are looking for someone with strong customer service skills and the ability to liaise and effectively communicate with all customers and drivers. If you are a team focused,...