Medical Office Assistant/receptionist-full Time

2 weeks ago

Winnipeg, Canada Regal Health Center Full time

**Position Overview**:
Regal Health Center is seeking an experienced friendly, organized, and motivated Medical Office Assistant (MOA) to join our clinic. This full-time position plays a key role in supporting patients, physicians.

As a front-line representative of the clinic, the MOA helps ensure smooth day-to-day operations and contributes to delivering excellent patient care.

**Key Responsibilities**:
Reception & Patient Support:

- Greet and assist patients, visitors, and partners in person and by phone
- Monitor and maintain a tidy, welcoming waiting area
- Address patient behaviors in the waiting room with professionalism and care

Client Intake & Scheduling:

- Assist with patient intake and ensure accurate completion of documentation
- Schedule, confirm, and follow up on appointments
- Maintain electronic patient records and support clients with navigation of services
- Medical Assistance: Take vital signs (e.g., blood pressure)
- Assist with urine sample collection and dipstick testing
- Coordinate referrals, lab work, pharmacy communication, and specialist bookings
- Prepare and manage medical documents, reports, and meeting minutes
- Scan, file, and archive patient records using MOIS and paper systems
- Process mail and maintain organized administrative systems
- Help maintain cleanliness and clinic readiness, including regular surface disinfection

**Required Qualifications & Skills**:

- 2-3 years Experience in a medical or healthcare office setting preferred
- Knowledge of medical terminology and EMR systems (Libra experience an asset
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Accurate typing
- Excellent communication and customer service skills
- Ability to work efficiently in a busy, fast-paced clinic
- Strong attention to detail, discretion, and organizational abilities

**Core Competencies**:

- Professionalism and accountability
- Initiative and adaptability
- Team collaboration and interpersonal skills
- Time management and multitasking
- Problem-solving and critical thinking

**Job Type**: Part-time

Pay: $18.00-$18.50 per hour

Work Location: In person

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