Customer Service Representative

2 weeks ago


Lethbridge, Canada Crabby's Electric Ltd Full time

If you are driven to provide exceptional customer service, self-motivated, energetic and enjoy helping people, we are looking for you

As the first point of contact, our Customer Service Representative / Dispatcher must always handle calls in a professional and courteous manner, showing respect to all customers and employees.

**Responsibilities Included**:

- Receive incoming calls in a professional and courteous manner
- Prioritize and coordinate the scheduling of services to be dispatched to various technicians
- Verifying completion of services provided to customers
- General Office Duties

**Job Requirements**:

- Minimum of 1-2 years office experience
- Strong written and verbal communication
- Detail-oriented with strong data entry skills
- Team Player who can work independently
- Dispatcher experience would be considered an asset
- Experience with Service Titan or similar scheduling software would also be an asset

**We Offer**:

- Monday-Friday, 8am-4:30pm (8 Hour Shifts) In Office
- Benefits
- $18.00 - $20.00 per hour
- A friendly work environment

We appreciate all applicants for their interest, however, only those considered will be contacted.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-02-07



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