Dental Receptionist
2 weeks ago
Job Summary:
We are seeking a skilled Dental Receptionist to cover maternity leave till Sept 2025 and will be relocated to sister office as a permanent position.
As a Dental Receptionist, you will be responsible for providing excellent customer service and administrative support in a dental office setting. Your role will involve managing patient appointments, maintaining electronic medical records, and ensuring the smooth operation of the front desk.
**Duties**:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments using an electronic scheduling system
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Verify insurance coverage and assist patients with insurance-related questions
- Collect and process patient payments
- Maintain accurate and up-to-date electronic medical records using dental office software (such as Cleardent)
- Coordinate with dental staff to ensure efficient patient flow
- Assist with administrative tasks, such as filing, faxing, and scanning documents
- Follow office protocols and maintain confidentiality of patient information
- Provide exceptional customer service to patients, addressing their needs and concerns
- Account receivable and payments
- Other assigned by supervisor
Qualifications:
- Previous experience as a Dental Receptionist 3-5yrs preferred
- Knowledge of dental terminology and procedures
- Proficient in using office equipment, including phone systems and computers
- Familiarity with electronic medical records systems (such as Cleardent) is an advantage
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written (must be fluent in English, and Mandarin speaking is preferred)
- Detail-oriented with a high level of accuracy in data entry
- Ability to work well in a team environment
Work schedule (negotiable):
Mon:9am-5pm
Tue: OFF
Wed:9am-5pm
Thur:9am-5pm
Fri:11am-7pm
Sat:9am-5pm (Off on long weekend Sat)
Pay: $23.00-$35.00 per hour
Expected hours: 37.5 per week
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 2 years (required)
Work Location: In person
Application deadline: 2024-11-30
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