Customer Support Team Member

1 week ago


Saskatoon, Canada Tenacity Management Group Full time

Tenacity Management Group delivers innovative customer service and sales solutions through personal engagement, intuitive interactions, and fostering an environment where the customers truly do come first. Our Customer Support teams are dedicated to treating each customer with individual attention and focus in order to improve the overall customer experience and service satisfaction. We are seeking a new addition to our team who is focused on delivering quality customer care to new and existing customers.

**Summary of the Position**:The Customer Support Team Member will be based in our corporate office located in Saskatoon. Their primary function is to communicate with new and existing customers regarding available products and services, handle customer questions and concerns with the utmost professionalism, and process orders.

**Primary Duties**:

- Process all eligible customer requests including processing enrollment information, handling questions, providing service information, and recording eligible customer information accurately
- Facilitate new account setup, eligibility updates, service information, and basic questions
- Process all enrollment requests and process confidential customer information
- Keep detailed records of all customer interactions and follow all privacy requirements
- Perform other duties as assigned

**Key Traits**:

- Excellent communication skills in multiple avenues (written and verbal)
- Ability to assume leadership responsibilities with mínimal supervision
- Demonstrated organizational skills, work planning and forward-thinking
- Ability to adapt, accept, and promote changes while contributing to a team centered environment
- Ability to follow and promote company policies and procedures

**Requirements**:

- Bachelor’s degree preferred
- Minimum of 1-2 years customer service with demonstrated leadership responsibilities
- Must be flexible with schedules including weekends and evenings on occasion

**Salary**: $35,000.00-$43,000.00 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Work Location: One location



  • Saskatoon, Canada Tenacity Management Group Full time

    Tenacity Management Group delivers innovative customer service and sales solutions through personal engagement, intuitive interactions, and fostering an environment where the customers truly do come first. Our Customer Support teams are dedicated to treating each customer with individual attention and focus in order to improve the overall customer experience...


  • Saskatoon, Canada Innovative Stonecraft Inc. Full time

    **Job Title**: Sales/Marketing Support Team Member **Company**: Innovative Stonecraft **Location**: 2401 Wheaton Ave, Saskatoon, SK S7L 5Y3 **Employment Type**: Full-Time **Job Summary**: We’re looking for a dynamic and detail-oriented Sales/Marketing Support Team Member to join our growing team at Innovative Stonecraft. This role is pivotal in supporting...

  • Team Member

    2 weeks ago


    Saskatoon, Canada The Fun Factory Full time

    Overview: We are seeking enthusiastic individuals to join us as Part Time Team Members. As a Team Member, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our establishment. This is a great opportunity to work in a fast-paced environment and gain valuable experience in the food service...

  • Team Member

    3 days ago


    Saskatoon, Canada Tim Hortons | Saskatoon, SK Full time

    As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team...

  • Service Team Member

    2 days ago


    Saskatoon, Canada Saskatoon Soccer Centre Inc. Full time

    **Service Team Member, Saskatoon Soccer Centre Inc. (SSCI)** Overview The purpose of this position is to: **Ensure that SSCI Service Team vision, service, processes, and communication continue at the standard set by the Service Team Manger (STM to deliver a high level of customer service to our members, guests, and spectators.** This position requires...

  • Service Team Member

    2 weeks ago


    Saskatoon, Canada Michaels Full time

    Store - SASKATOON, SK Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. - Help customers...

  • Team Member

    4 days ago


    Saskatoon, Canada Pizza Hut Canada - - Store R105-15 Full time

    **Location: 202 PRIMROSE DR, Saskatoon, Saskatchewan** Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with...

  • Team Member

    4 days ago


    Saskatoon, Canada Pizza Hut Canada - - Store R105-11 Full time

    **Location: 701 CENTRAL AVE, Saskatoon, Saskatchewan** Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with...

  • Team Member

    1 week ago


    Saskatoon, Canada KFC Canada - FMI Group Full time

    **Location: 2814 - 8th Street, Saskatoon, Saskatchewan** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look...

  • Team Member

    2 weeks ago


    Saskatoon, Canada KFC Canada - FMI Group Full time

    **Location: 1540 Idylwyld Drive North, Saskatoon, Saskatchewan** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take...