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Over Night Customer Success Specialist
2 weeks ago
The Gentlemen Pros are seeking an enthusiastic Customer Success Specialist to cover our overnight shifts a few days a week. (Must be based in Calgary or surrounding areas.)
**Main Responsibilities**
- Available to answer on average 7-12 calls per night and book appointments through our software, service titan.
**What Do You Bring?**
- Exceptional written and verbal communication skills
- Charismatic and outgoing personality with excellent phone etiquette
- Ability to identify and assess customer needs to ensure satisfaction
- Strong active listening skills, capable of clarifying information and diffusing situations when necessary
- Excellent judgment and decision-making abilities
- Strong analytical and problem-solving skills
**Job Types**: Full-time, Part-time
Pay: $100.00 per day
Expected hours: No less than 16 per week
Flexible language requirement:
- French not required
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Weekends as needed
Application question(s):
- Are you located in Alberta?
**Experience**:
- Service Titan: 1 year (preferred)
Work Location: Remote
