Quick Lane Service Advisor

3 days ago


Guelph, Canada Quick Lane Tire & Auto Centre Full time

Quick Lane Tire & Auto Centre, as part of Wayne Pitman Ford Lincoln, is hiring a service advisor. This is an outstanding opportunity to join a busy service team with excellent earning potential.
- Job responsibilities would include but are not limited to:

- Greet each customer in a prompt, courteous manner; let customers who are waiting in line know that they will be helped soon.
- Communicate with service customers to determine the nature of the mechanical problems.
- Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus.
- Handle minor customer complaints and misunderstandings.
- Communicate the need for additional work when needed; explain the details to the customer, including the additional cost and time consideration and document properly on repair order.
- Complete and keep on line training up to date
- 2 + years of automotive customer service experience - we are willing to train the right individual
- We offer a very competitive compensation and benefits package.
- If you are interested and meet our qualifications, please forward you resume in confidence to:
Andrew Linton

Service Manager

**Salary**: $45,760.00 per year

**Job Types**: Full-time, Permanent

**Salary**: $45,760.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift

Supplemental pay types:

- Bonus pay

Work Location: One location



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