Trade Support Analyst

**What is the opportunity?**

The Business & Clients Service under RBC Capital Markets is looking to hire a Trade Support Analyst to join its Market Business Service team. The incumbent is responsible for ensuring timeliness accuracy booking and direct support of all Fixed Income Derivatives, MM/FX, Corporate Treasury Trading desks in order to facilitate profitable trading and efficient interaction between the Trading and the BCS group. The incumbent will be participating in UAT (User Acceptance Testing) and PIV (Post Implementation Verification) cycles for system enhancements, IT infrastructure changes, reconciliation fixes/enhancements, vendor/industry change requests and new business initiatives.

**What will you do?**
- Ensure that all trades are input correctly by Toronto Traders in Infinity and Murex System, and that trades are properly assigned with back office flags for downstream confirmations, rate reset, and payment processing if applicable.
- Responsible for ensuring that all late deals from previous day are verified and booked.
- Verify that all new deals, amendments, cancellations, assignments and buyouts are authorized by the traders in accordance with the Bank’s Standing Order policies.
- Ensure Front Office personnel input and amend trades in a timely and accurate manner in various Capital Markets systems (e.g. Infinity, Murex, MarkitWire, Bloomberg (VCON) and TradeWeb).
- Actively monitor processes and work flows between the trading desks and the Operations Group to ensure smooth flow of tickets/information (including amendments, assignments, allocations, buyouts and cancellations). Identify and recommend changes to improve efficiencies.
- Monitor the Assignment Mail Box and inform traders to respond to request before within time constrained deadlines. Ensure all assignments are completed with notice to parties involved.
- Ensure Hedge Fund Company deals are captured, re‐allocated, and assigned etc., accurately according to clients and traders’ instructions.
- Investigate and resolve trade discrepancies on Toronto / Toronto and London Internal MTM Reconciliation Report.
- Daily review the MarkitWire vs Infinity/Murex reconciliation reports for SWAP, OIS, Basis Swaps, Fixed/Fixed Swaps, FRA, Cap/Floor, Swaption, ZCIS. Also review the Clearing reconciliation reports (CME, LCH and JPM If discrepancy is identified), it will be investigated and resolved in the timely manner.
- Participate in System enhancement/Change request/new business initiatives UAT, identify/troubleshoot issues/bugs and assist with JIRA logging, business requirement documentation, testing and PIV’s.

**What do you need to succeed? Must‐have**
- High degree of accuracy, attention to detail, ability to learn quickly and handle high volume.
- Work effectively and reliably under pressure with mínimal supervision and a team player
- Strong organizational, interpersonal and communication skills.
- Working knowledge of Capital Markets operational functions, processes and organizational structure.
- Relevant industry experience with an emphasis on Interest Rate Derivatives products and market practices.

**Nice‐to‐have**
- Experience/working knowledge of Fixed Income Derivatives products and ISDA terminology.
- Experience with User Acceptance Testing
- Good working knowledge of various Systems: Murex, Infinity, Swaps Wire/Markit Wire, Bloomberg & TradeWeb.

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Work in a dynamic, collaborative, progressive, and high‐performing team
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Opportunities to do challenging work
- Gain invaluable skills that can be transferrable within the operations financial

**Job Skills**

Active Learning, Adaptability, Business Appraisals, Business Requirements, Capital Markets, Critical Thinking, Customer Service, Decision Making, Derivatives, Effectiveness Measurement, Interest Rate Derivatives, Interest Rates, MarkitWire (Platform), Operational Delivery, Process Improvements, User Acceptance, User Acceptance Testing (UAT)

**Additional Job Details**

**Address**:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

**City**:
Toronto

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
CAPITAL MARKETS

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-08-13

**Application Deadline**:
**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees fee