Desktop Technology Specialist

2 weeks ago

Niagara, Canada Niagara College Canada Full time

Located in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

**Responsibilities include**:

- Provides highly specialized technical services and support to ensure the efficient operation of the College facilities through the design, implementation, customization, maintenance and control of complex computer, electronic, and microelectronic equipment, A/V, devices and multimedia presentation facilities
- Coordinates computer lab activities by providing guidance, implementation, design and support to programs, faculty and students
- Provides guidance and specialized technical and software support to academic and co-op students in all programs
- Responsible for maintaining a software inventory for lab areas and ensure proper licensing is maintained
- Requisitions and maintains an adequate inventory of computer systems, components and peripherals required for lab maintenance and operation
- Maintains and compiles classroom and lab hardware information for the budget submission process

**Required Qualifications**:

- Three (3) year diploma/degree in Computer Programming, Electronics, or Computer Engineering Technology or equivalent education
- Minimum of 5 years hands on experience in a large, busy enterprise environment, providing hardware and software support for various clients
- Experience managing projects involving large scale deployment of hardware and software assets
- Strong knowledge of enterprise scripting languages
- Working knowledge of data communications theory, network and cabling components and protocols
- Computing hardware expertise in Windows and Mac
- Demonstrated strong communication, problem solving, analytical and design skills in a fast paced and structured customer service-oriented environment
- Ability to work effectively in a team environment

The Position Description Form is available for review from Human Resources during the posting period.

We thank all applicants but only those selected for an interview will be contacted.

Niagara College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require an accommodation

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