Canada - Payroll Manager

2 weeks ago


Westmount, Canada Vensure Employer Services Full time

**Position Summary** As a **Payroll Manager** you will lead the payroll team. This position will be responsible for managing the day to day activities in the organization's client facing payroll function and being a resource for our payroll specialists, associates and assistants. **Key Responsibilities of the Payroll Manager** " This position is responsible for processing payroll as needed, training new hires, assigning new clients, problem resolution, and department procedures. " Prepare and lead meetings and trainings for our payroll team " Conduct interviews, performance reviews and provide coaching where needed for the payroll staff. " Function as a leader in all initiatives and mentors' team to ensure operational excellence. " Train new employees and clients on payroll procedures, software, company practices, policies and procedures " Develop best practices to improve efficiency and accuracy of payroll processes " Review and recommend improvements to existing payroll procedures " Ensure that payroll is processed timely and accurately " Prepare client and employee wage summaries of earnings, taxes, deductions, leaves, retirement savings and benefits " Work with Treasury and taxes to process current year and prior year reconciliation " Address payroll related queries and requests " Analyze payroll problems and provide appropriate resolutions " Follow and enforce federal, provincial and local laws " Participate in hiring process, performance reviews, pay changes and progressive discipline " Prepare and lead monthly staff meetings " Create bank files for direct deposits **Additional Responsibilities as Client relations Specialist** *** - Work with internal teams, client, and agent to achieve a high rate of client retention - User set-up and training of our client facing web-based payroll and custom reporting software - Analyze data and review procedures and policies to determine answers to clients' questions - Escalate and resolve areas of concern, as raised by clients or internal departments - Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives - Collaborate with internal departments to ensure seamless delivery of services to clients. Gather and distribute voice of customer feedback to appropriate internal departments - Successfully manage client expectations in a fast-paced environment - Introduce and drive adoption of new products and services to client - Assist in announcing to clients, changes in compliance using various communication formats - Act as part of a team to continually develop and create improved processes and procedures **Desired Knowledge, Skills, and Abilities** " Self-motivated, professional capable of working with mínimal supervision " Ability to reflect and be accountable, strong leadership skills. " Capable of working under pressure and meeting concrete deadlines. " Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities. " Ability to work effectively with internal departments. " Excellent communication skills, ability to adapt message for audience. " Strong skills in MS Office, including Excel and Outlook **Qualifications** " High School Diploma or equivalent. " CPP required for this position " 3+ years of payroll experience " 3+ years PEO, ASO payroll experience **Required Licenses And/Or Certifications** " Continuing Payroll Education Required



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