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Credit Assistant

3 weeks ago

Burnaby, Canada Standard Building Supplies Full time

**Full-Time Position***:
**Department**: Credit & Collections Dept.**:
**Location**: Burnaby**:
We are Standard Building Supplies, a fast-paced lumber and building supply company. We are looking for an individual with a positive outgoing personality and excellent interpersonal skills to help complete our Credit Dept team. This position focuses largely on customer service and maintaining positive relationships.

**Principal Responsibilities**:

- Make credit and collection calls for overdue account
- Pull online credit reports, analyze credit worthiness and credit risk
- Resolve and investigate customer issues and inquiries
- Data entry, receive and reconcile payments
- Review and assist to maintain our A/R list
- Data entry, opening customer accounts and notifying customers of credit approval

**Ideal Profile**:

- Positive and outgoing personality
- Fluent in both written and spoken English
- Excellent grammar and writing skills Proven ability to lead, motivate, and self-manage
- Excellent communication, organization, customer service, and decision-making skills
- Ability to work well individually as well as in a team environment
- Familiar and proficient in the use of Microsoft Excel
- Exceptional and accurate typing ability (minimum 40 wpm)
**Note that a typing test is required and will be performed during interview process**:

- Must thrive in a fast-paced environment
- Must be able to multi-task, prioritize, manage deadlines, and handle high-pressure workloads
- Attention to detail and overall consistency is crucial

**Advantages to Applicants Who**:

- Have completed some post-secondary education
- Hold a valid driver’s license and vehicle for periodic out-of-office duties
- Willing and able to occasionally work from our North Vancouver office location
- Have knowledge of credit and collection policies, processes, and procedure

**Working Conditions**:

- Competitive compensation package
- Benefits: RRSP Matching program for all employees (up to 3%-5% of your wage)
- Excellent medical and Dental Benefits
- Amazing employee discounts on all our products
- In-depth and comprehensive training, support and mentorship
- Team building events
- Safe working environment

**Additional Information**:

- **Schedule**: Full Time / General Shift: 8:30pm - 5:00pm Monday - Friday
- **Business Hours of operation**: 6am - 5pm (Monday - Friday), 8am - 4pm (Saturdays)
- **Availability**: You must be available to work during our hours of operation; hours and schedule fluctuates
- **Overtime**: Some overtime is required
- **Work Location**: Burnaby, BC (near Brentwood mall)
- **Wage**: Entry - Intermediate Level Credit Position / Starting from $22/per hour (negotiable upon qualifications and experience)

If you are motivated by being a part of the growth that will take our company to the next level, we want to hear from you