Retail Store Manager

4 days ago

Owen Sound, Canada Ren's Pets Full time

**Job description**

The Store Manager is responsible for supervising the retail team to ensure customers’ needs are met by providing information on pet products and services and overseeing financial, scheduling and inventory process and procedures within the retail store.

**Duties and Responsibilities**

The duties and responsibilities of the Store Manager, but are not limited to, the following:

- Coaching and motivating the retail team to attain sales goals, with emphasis on excellent customer service;
- Providing information to customers in a friendly and professional manner, when required;
- Overseeing inventory stocking and merchandising;
- Assisting customers on the sales floor, on the telephone, as well as at the registers;
- Recruiting, hiring, developing and retaining top management and sales talent for store;
- Seeking to learn and grow through personal learning and development opportunities;
- Following store schedule and ensuring managers are aware of potential schedule changes;
- Motivating team through the Ren’s vision of Best in Customer Experience;
- Communicating clear expectations and holding the store team and themselves accountable to the highest standards;
- Leading and inspiring an excellent customer service culture by recognizing and rewarding team;
- Building effective relationships amongst team;
- Participating in productive management and team meetings;
- Recognizing performance issues in a timely manner and developing action plans for resolution;
- Developing and executing store business plan that will lead the store to successfully achieve budget plans;
- Ensuring budgets are met to include payroll management;
- Ensuring that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget;
- Ensuring store’s execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards; and
- Attaining accurate inventory levels and helps reduce shrinkage.

**Skills and Effort Requirements**
- Strong interpersonal skills: pleasant, friendly style;
- Strong budgeting and financial experience and skills;
- Ability to distinguish customer’s needs;
- Ability to coach and motivate a team;
- Strong verbal and written communication skills;
- Strong attention to detail;
- Ability to educate self on products and services;
- Ability to lift and/or move up to 50lbs;
- Bilingual;
- Ability to work in a fast-paced and deadline-oriented environment.

**Minimum Requirements**
- Minimum high school education or equivalent;
- Degree or Diploma is considered an asset;
- Minimum 2 - 5 years in customer service role;
- Supervisory experience in retail setting
- Knowledge and/or experience with pets is considered an asset;
- Ability to work flexible schedule to meet the needs of the business, including holidays, nights and weekends.

**Must Haves**

2 - 5 years in retail manager experience

**Job Types**: Full-time
- *Training will take place at one of our current locations; either via commuting or paid hotel accomodations.*_

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee assistance program
- Extended health care
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- Retail management: 2 years (required)

Work Location: In person

  • Retail Ops Lead: Growth, Training

    4 weeks ago

    Owen Sound, Canada PetSmart Store Support Group, Inc. Full time

    An established pet care retailer is seeking a Retail Operations Supervisor to drive operational excellence in stores in Owen Sound, Canada. This role involves overseeing associates, managing inventory, and ensuring a safe environment for both pets and customers. Ideal candidates will have over 2 years of supervisory experience in retail and possess strong...

  • Retail Ops Lead: Growth, Training

    4 weeks ago

    Owen Sound, Canada PetSmart Store Support Group, Inc. Full time

    An established pet care retailer is seeking a Retail Operations Supervisor to drive operational excellence in stores in Owen Sound, Canada. This role involves overseeing associates, managing inventory, and ensuring a safe environment for both pets and customers. Ideal candidates will have over 2 years of supervisory experience in retail and possess strong...

  • Retail Store Manager

    6 hours ago

    Owen Sound, Canada PetSmart Full time

    PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Store ManagerAbout Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that...

  • Owen Sound Retail Store Manager

    2 weeks ago

    Owen Sound, Canada Buyer’s Market, LLC Full time

    **Owen Sound Treasure Hunt** **ATTENTION ENTREPRENEURS!** We are currently recruiting for our **Owen Sound Buyers Market Treasure Hunt Store** **Manager**position located at 1020 10th St W, Owen Sound, ON N4K 5S1! This is a great opportunity for seasoned store managers with that entrepreneurial spirit! Buyers Market Treasure Hunt is an innovative...

  • Part-time Retail Staff

    2 days ago

    Owen Sound, Canada The Beer Store Full time

    **Part-Time Retail Staff**: - Requisition ID: 1302 - Location: Owen Sound, Ontario, Canada, N4K 2E2 - Job Type: Sourcing **Who We Are**: Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers!...

  • Retail Store Supervisor

    1 day ago

    Owen Sound, Canada Savers Full time

    Description Job Title: Retail Store Supervisor Pay Range:$41,184 - $67,541.76*Applications are accepted on an ongoing basis to fill new positions and openings as they become available.Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods,...

  • Retail Store Supervisor

    1 day ago

    Owen Sound, Canada Savers Value Village Full time

    Description Job Title: Retail Store Supervisor  Pay Range: $41,184 - $54,362.88*Applications are accepted on an ongoing basis to fill new positions and openings as they become available. Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household...

  • Retail Merchandiser

    5 days ago

    Owen Sound, Canada Neptune Retail Solutions Full time

    **Are you an energetic self-starter?** **Neptune Retail Solutions**has immediate availability for a Part-time Merchandiser for the assigned territory route in the** Owen Sound, ON area**.** This territory has 12 - 20 hours** per week**. We specialize in the installation of at-the-shelf merchandising, including the iconic Instant Coupon Machine in major...

  • Retail Visual Merchandiser

    7 days ago

    Owen Sound, Canada POWERHOUSE RETAIL SERVICES Full time

    Do you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Owen Sound, ON **area to join our team of national visual merchandisers to complete service calls in Marks Work Warehouse, Walmart and...

  • Part Time Retail Staff

    5 days ago

    Owen Sound, Canada The Beer Store Full time

    **The Role** We are currently searching for **Part-Time Retail Staff** for Owen Sound (locations: 4115 & 4107), Ontario**. **We are looking for employees who are energetic, enthusiastic and share our passion and commitment to satisfying our customers. Who We Are Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and...