Production Manager

Ontario Heritage Trust is seeking a dynamic Production Manager to join our production team at The Elgin and Winter Garden Theatres. As Production Manager, you will work with clients to orchestrate captivating performances and events, manage crew schedules, coordinate with diverse stakeholders, and deliver impeccable customer service to internal and external clients. If you are a skilled leader in theatre production, possess strong business acumen, and are keen to contribute to the rich cultural heritage of Toronto's theatre scene, join us in creating unforgettable experiences for audiences and artists alike at one of Canada's most iconic cultural landmarks. **About The Elgin Winter Theatre** A National Historic Site, the EWG has been an integral part of Toronto's arts and cultural scene for over 110 years. It boasts the last operating double-decker theatres in the world, along with two busy rehearsal studios and other production support services and spaces. Visit the** The Elgin Winter Garden Theatre** website for more information. **About Ontario Heritage Trust** The Ontario Heritage Trust has a provincewide mandate to conserve, interpret and share Ontario's heritage. We act as a centre of expertise, and serve as the heritage trustee and steward for the people of Ontario. Visit the **Ontario Heritage Trust** website for more information. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation. **What can I expect to do in this role?**: In this role, you will: - Coordinate labour for theatre productions at The Elgin or Winter Garden Theatres (EWG) - Conduct client surveys and labour estimates, consulting with clients, International Association of Theatre and Stage Employees (IATSE) members, and Theatre Managers - Manage crew scheduling, payroll agreements, crew calls to union offices, production memos, and work oversight while ensuring compliance with occupational health and safety guidelines - Maintain inventory and identify equipment replacement needs for EWG staff, Theatre clientele, or IATSE members - Assist the Managing Director with contract preparation, studio rentals, invoicing, receivables, and cheque requisitions - Resolve complaints and maintain client relations between the theatre and IATSE staff - Develop and improve documents/procedures for better information flow - Advise EWG and Ontario Heritage Trust (OHT) management on union concerns and strategies for issue management - Coordinate production activities and ensure Producers' needs are met - Communicate with OHT management, producers, production managers, IATSE representatives, payroll service providers, and suppliers **How do I qualify?**: **Business Knowledge**: You can demonstrate: - knowledge of the entertainment industry, production management, and live theatrical production principles, practices, and techniques - an understanding of standard theatre equipment and technical trends - the ability to understand local union agreements, practices, and trends related to the International Association of Theatre and Stage Employees union - planning and supervision skills to coordinate and set work priorities, and ensure adequate staffing numbers are maintained - the ability to create accurate labour expense estimates for clients based on information provided **Technical Knowledge and Skills**: You can demonstrate a comprehensive understanding of: - expense processing, financial reporting, and reconciliation techniques - human resources, payroll procedures (working with external payroll service providers to establish and ensure adherence to agreements), occupational health, and safety, to advise staff on payroll issues, and to monitor stage crew/staff safety **Communication and Interpersonal Skills**: You can demonstrate: - excellent oral and written communication skills to develop stakeholder relationships and communicate with a range of stakeholders - an ability to resolve issues and complaints - an understanding of customer service delivery principles, practices, and techniques **Computer Skills**: **Additional Information**: **Address**: - 1 English Permanent, 158 Victoria St, Toronto, Toronto Region **Compensation Group**: - Association of Management, Administrative and Professional Crown Employees of Ontario- Understanding the job ad - definitions - **Sc