Network Support Analyst
1 week ago
Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week
- Education: Bachelor's degree
- Experience: 1 to less than 7 months
**Work setting**:
- Computer hardware or software retailer/wholesaler
- Relocation costs covered by employer
**Tasks**:
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Respond to requests for help and information from Website visitors and Website designers
- Supervise technical staff
**Supervision**:
- 3-4 people
**Security and safety**:
- Basic security clearance
**Transportation/travel information**:
- Willing to travel
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Own tools/equipment**:
- Computer
- Cellular phone
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
**Other benefits**:
- Free parking available
- Learning/training paid by employer
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