Data and Insights Analyst

**Join Servus Credit Union** - **Canada’s Largest Credit Union**

We are looking for a **Data & Insights Analyst**in the** Data Analytics**department based out of our Calgary office.

**Employment Status**: Full-time; permanent; Remote friendly (hybrid model); Occasional travel to SCC or regional offices may be necessary.

**Posting closes**: October 17, 2025

At **Servus Credit Union**, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting **people before profits**, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most**:our members, our employees, and our communities**. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, **we want to meet you**.

**Join Servus and discover a better way to work.**

As a Data & Insights Analyst you are responsible for interacting with all levels of the organization and serve a key role within the organization to leverage analytics services to meet business needs and objectives. You work closely with all stakeholders to define requirements, provide design and time estimates to support prioritization of enhancements that align with corporate objectives.
You demonstrate a working knowledge and skill set to allow for contribution and success of the team. In this role you will show progressive growth within the domain and at the highest level be able to demonstrate exemplary BI Development skills to the team and take a leadership role on initiatives.

**What you’ll be doing**:

- Develop and maintain business intelligence dashboards, reports, and visualizations to support decision-making processes.
- Extract, clean, and analyze data from various sources to identify trends and patterns and generate actionable insights and recommendations to inform business strategies.
- Design, transform, and prepare data for reporting, ensuring the data is accurate, and tailored to support business intelligence needs.
- Collaborate with cross-functional teams in an agile environment to define reporting requirements, ensuring alignment with business goals and driving continuous process improvements.
- Assist with data quality checks and validation during development and UAT.
- Ensure consistency in KPIs, metrics, and business logic across all reporting assets.
- Maintain documentation of data definitions, logic, and reporting assets in a central repository.
- Identify opportunities to optimize existing reporting processes, reduce report duplication, and retire legacy solutions.
- Stay updated on the latest BI tools and trends, proposing innovative solutions to improve data visualization and reporting capabilities.

**What you bring**:

- Post-secondary education in computer technology or IT related discipline from an accredited institution.
- 3+ years’ hands-on experience in a Business Intelligence development role. Hands-on design and development experience using Power BI and SQL is mandatory. Databricks, dbt, and SSRS familiarity is an asset. Data modelling, data governance, and report migration experience is desirable.

**Why Servus?**

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

- Competitive compensation including performance-based incentive pay and profit share
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide with a few additional perks

**What happens next?**

**Posting closes: October 17, 2025**

**Applications will only be accepted online and only those applicant under consideration will be contacted.