Lease Documentation Specialist

**What is the opportunity?**

RBC is hiring a Lease Documentation Specialist to drive a high quality, differentiated client experience for Commercial Banking clients through servicing and fulfillment of complex leasing transactions and required documentation. You will take end to end responsibility and be the single point of contact for RBC clients, Leasing Sales Managers, Leasing vendors and legal parties where required. Additionally, you will take ownership and personal accountability for accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes and identify and resolve issues at source, making it easier to enhance and build the client and partner relationships.

**What will you do?**
- Act as a single point of contact to provide deep knowledge and experience of RBC Leasing products and services to ensure a positive client experience and mitigation of operational/credit risk
- Responsible for efficient and effective end to end co-ordination and service delivery for high risk, high complex (e.g. non-standard leasing transactions and required documentation etc. Manage accordingly to the level of priority, urgency required with clear focus to sustain and maintain quality client relationship)
- Act as advocate for the client experience using resources and logical techniques to investigate and evaluate complex issues which may be outside of policy/process/procedural guidelines in order to satisfy the client needs/client escalation. Identify a number of solutions and acts upon each appropriately to manage risks.
- Exercise judgment in making decisions, with high level escalations referred to appropriate levels
- Able to identify and act upon efficiency and effectiveness opportunities through effective listening, probing and clarifying
- Follow established Coaching Routines and related activity to drive high performance and enhance client experience

**What do you need to succeed?**

**Must-have**
- Strong knowledge of lease, financing and ancillary documentation
- Excellent multi-tasking and organizational skills with ability to effectively manage time and priorities
- Demonstrated ability to solve problems by generating, evaluating and implementing alternatives.
- Detail-oriented and able to comprehend the terms and conditions of contracts

**Nice-to-have**
- Centre of expertise on equipment financing documentation. Knowledge and understanding of credit policies, security documentation, systems abilities and policies
- Leasing experience
- Superior understanding of PPSA (The Personal Property Security Act ) laws across the country
- Strong knowledge of T-Value, HP Calculator, MS Office (Excel and Word)

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable
- Leaders who help your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team

**Job Skills**

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

**Additional Job Details**

**Address**:
5575 NORTH SERVICE RD:BURLINGTON

**City**:
Burlington

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
PERSONAL & COMMERCIAL BANKING

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-09-08

**Application Deadline**:
2025-09-15

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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