Mobility Service Technician

For over 55 years, Yurek has set the standard of pharmaceutical care in Southwestern Ontario. From product and medication recommendations to community outreach programs, to diabetes consultations and flu shots, we are committed to providing you superior products, advice, and services to help you get the most out of life.

Yurek Mobility is proud to support our clients with delivery, set-up, repair, and maintenance services for various home medical and mobility equipment options (including wheelchairs, power wheelchairs, and lifts) to keep our clients independent and on the move.

We are currently looking for an energetic and organized full-time **Service Technician** to join our team in St. Thomas, Ontario.

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**Job Summary**:
Under the direction of the Assistant Mobility Manager, the Service Technician sets up rental equipment in clients’ homes, builds equipment for sales persons, assists in the installations of lifts in client homes and completes repairs on equipment at the warehouse, in client’s homes or in Retirement and Long Term Care Facilities. The Service Technician may receive requests to complete appropriate work from external sales persons, inside sales, the Mobility Warehouse Technician, and occasionally other Yurek managers.

**Duties & Responsibilities**:

- ‎Repairs manual and power mobility devices.
- Installs and repairs lift and elevating products.
- Programs and sets up basic power equipment.
- Builds mobility equipment as required.
- Ensures authorization has been completed before initiating repairs.
- Installs and repairs products in client’s home. Instructs clients in the proper use of installed products.
- Provides manual and power assessment and quotes on repairs to clients.
- Complies with all health and safety regulations.
- Delivers and sets up equipment; assists in deliveries as required.
- Assists Sales Support in assessment and dispensing of equipment.
- Responsible/accountable for shop tools provided, regular maintenance and cleanliness of Company vehicle.
- Responsible for maintaining a clean and safe work area.
- Assists in warehouse duties.
- Provide contracted services for LTC homes.
- Follow any regulations and protocols as required by LTC homes.
- Deliver and pick up equipment from storage and other Yurek sites.
- Clean and log incoming returned equipment.
- Clean and sanitize vehicle to reduce cross contamination.
- Performs other duties as required.

**Education, Skills and Job Requirements**:

- Grade 12 Education or equivalent
- Experience in the health care industry preferred
- Completion (or ability and willingness to complete) certified training courses by relevant manufacturers as required
- Ability to provide clean driving abstract annually
- Ability to provide a clear police vulnerable sector check annually
- 1 - 2 years of related experience is preferred
- Familiarity with use of hand and power tools
- Familiarity with suppliers and mobility products is ideal
- Organized with exceptional attention to detail
- Self-starter and able to communicate well with clients and staff
- Excellent math skills to prepare and produces invoices, quotes and receipts
- Ability to work safely in small spaces such as attics, and in extreme temperatures as required
- Must be able to lift at least 50 lbs, unassisted, on a regular basis

‎**Yurek has a very competitive compensation package and other perks including**:

- Opportunity to receive discretionary bonuses twice per year.
- Health/Dental/Life insurance benefits package, where the cost is employer subsidized.
- RRSP Program with Employer contribution
- Education Assistance Program for approved courses to upgrade knowledge and skills.
- Waived dispensing fees at pharmacy as well as being able to purchase all retail and home healthcare items at cost.
- Opportunity to work in a family business where you immediately are treated like family and have an opportunity to grow quickly.

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**Benefits**:

- Company car
- Company events
- Dental care
- Employee assistance program
- Life insurance
- RRSP match

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Saint Thomas, ON N5P 3Z4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Service Technician: 1 year (preferred)

Licence/Certification:

- Class G Licence (required)

Work Location: In person