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Program Coordinator

2 weeks ago

Hamilton, Canada McMaster University Full time

**Regular/Temporary**
- Regular

**Job Title**
- Program Coordinator

**Job ID**
- 68723

**Location**
- HSC- Central Campus

**Open Date**
- 04/11/2025

**Job Type**
- Continuing

**Close Date**
- 04/24/2025

**Employee Group**
- Unifor Unit 1, Staff

**Favorite Job**

**Department**
- Rehab Sciences

**Salary Grade/Band**
- Grade 7

**Salary Range**
- $24.59 - $38.17 (hourly)

**Hours per Week**
- 35

**Posting Details**

**Schedule**
- 35 hours weekly - Monday - Friday 8:30 - 4:30

**Education Level**
- 2 year Community College diploma in Office Administration or related field.

**Career Level**
- Requires 4 years of relevant experience.

**JD/TJD #**

JD00692

**Pay Grade**:
7

**Title**:
Program Coordinator

**Unit/Project Description**:

- For Department use only._

**Job Summary**:
Responsible for developing, planning, and maintaining the efficient operation of a division and its related programs, and coordinating all aspects of the program including curriculum administration, implementation, promotion, recruitment, resource, and financial management. Implements and maintains the efficient administrative operations at a designated site under the direction of senior staff.

**Purpose and Key Functions**:

- Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
- Participate in the development, evaluation, and review of academic and scholarly programs and resources.
- Organize, coordinate, and assist with educational programs and events such as retreats, education days and other capacity building programs.
- Communicate and work collaboratively with various internal and external organizations and departments.
- Coordinate the calendar of supervisor and others and resolve scheduling conflicts.
- Develop the program budget for review and approval.
- Implement and maintain the program budget and expense reports. Create financial projections and make adjustments to the program budget throughout the fiscal year.
- Ensure that financial accounts and reports are completed and managed competently and efficiently.
- Exercise appropriate controls, monitor, and reconcile accounts.
- Facilitate meetings with various individuals including, but not limited to, program stakeholders and groups.
- Write a variety of documents including, but not limited to, reports, correspondence and minutes.
- Use a dictaphone to transcribe correspondence and other documents.
- Provide faculty and staff information regarding program policies and information about program requirements.
- Provide work procedure advice and guidance to staff.
- Review current academic calendar, and recommend and prepare curriculum revisions and clinical training schedules.
- Plan and coordinate a variety of departmental activities and events.
- Gather and compile information required for a variety of documents and reports.
- Update and maintain records and databases.
- Act as a liaison between the department and various stakeholders with regards to facility operations.
- Train and mentor support staff and act as first point of contact with regard to issues related to administrative staff.
- Ensure adherence to health and safety requirements and maintain the training database for staff
- Ensure timely and efficient processing of attendance sheets and payroll for temporary, casual and continuing staff
- Provide efficient facility management the administrative support structure at the designated hospital site.
- Provides front line service to faculty and staff, and in consultation with senior staff, sets standards for the quality of department services.
- Provide information to individuals with inquiries surrounding human resources matters including, but not limited to, collective agreements, hiring procedures, benefits, vacation, sick time, and payroll processes.

**Supervision**:
Provide lead hand supervision and is responsible for the quality and quantity of work of others.

Provide orientation and show procedures to others.

**Requirements**:
2 year Community College diploma in Office Administration or related field.

Requires 4 years of relevant experience.

**Assets**:

- For Department use only_.
- Experience in a undergraduate university environment.
- Comprehensive knowledge of McMaster’s undergraduate calendar, processes, and policies.
- Proven initiative in planning, problem-solving, and process improvement.
- Exceptional time management skills with the ability to prioritize multiple tasks effectively.
- Self-motivated and adaptable, with a strong ability to collaborate in team settings.
- Outstanding written and verbal communication skills.
- Strong interpersonal skills with the ability to build positive relationships.
- Customer-service-driven approach, always striving to exceed expectations.
- Proficiency in learning management systems (e.g., Avenue to Learn [A2L]) and other operational systems, such as Mosaic, is preferred, though specific