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Guest Services Agent

3 weeks ago

Saanich, Canada Accent Inns Inc. Full time

**Are You the Duck We are Looking For? Take a gander at this post...**

Accent Inns, the hotel with a rubber duck in every room, is searching for a full time **Guest Services Agent (Full or Part Time) **to join our flock of totally unique and fun-loving individuals at our** Victoria **location.

Accent Inns is a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam ’cause we are like family.

Key to our success is living by our four Core Values everyday:

- Be Real
- Have Fun
- Make Everything Better
- Have Each Other’s Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That’s who we are

**Benefits & Work Perks**

We cover 100% of medical and dental premiums PLUS you get free mental health benefits. We also have a bunch of Work Perks just for you:

- Free nights at any of our hotels + discounts for friends & family
- Scholarship programs for you and your family
- Gift cards for achieving targets
- Employee purchase program so you can get sweet deals on everything from electronics to linens
- Got Your Back Fund to take care of you during times of unexpected financial need
- And these are just a few_

**What You Do**
- You embody our four Core Values everyday bringing your positive self to make your fellow employees and guests days brighter.
- You are the first impression our guests will experience. You are genuinely interested in others and show it with a friendly smile and warm enthusiastic welcome.
- You quickly check in our guests, support and assist them with any needs they have during their stay, and accurately settle their account when they leave.
- You are the nerve center of our hotel operations. You own the lobby. You work in a hectic, fast-paced lobby and face new challenges every day with a steady hand on the helm.

**What You Need**
- Fun loving nature
- Easy conversationalist
- Extra-sensory perception to how others are feeling
- Tech-savvy systems expertise
- Multi-tasker who doesn’t crack under pressure
- An eagle eye for details
- Sleuth-like problem solving skills
- Experience beneficial as customer service representative, receptionist, hospitality, tourism, retail

**Join Our Fam-Jam**

**_ Check out our _**_Fam Jam Website_**_ to learn more about us_