Demand Planner

**Job title**:_Demand Planner_

**Reports to**:_Senior Manager, Demand Planning_

**Company overview**

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

**Job purpose**

This role is part of the Shiseido brands Sales and operation team and will support sales and responsible for inventory availability.

**Duties and responsibilities**

Forecasting and Demand Planning
- Gather, analyze and validate data that will be used in preparing forecasts
- Assist in developing integration plans to migrate multiple business groups into single demand planning process
- Work with regional Supply Planners and Order Management to manage exceptions caused by significant, unexpected events
- Utilize MS Excel and AS400 to develop demand plans to maximize business targets (Sales, Inventory, Customer Order Fulfillment)
- Monitor demand changes related to product transitions, identify potential risks, provide recommendations to mitigate risks, and project end of life inventory exposure
- Work with Product Managers, Product Development and Operations to forecast demand for new products; and successfully transition them to Production
- Preparation and transmission of purchase order as required, and provide visibility to delays and shortages through weekly reporting
- Measure and report on forecast accuracy
- Consult with Product Managers, Product Development, Sales, Finance and Operations to obtain relevant data and insights on demand
- Evaluate sales opportunities against forecasted demand and highlight any potential risks including material availability and production capacity

Inventory Management
- Develop and maintain an inventory and replenishment plan that supports our service levels while minimizing inventory exposure
- Monitor and coordinate inventory movement between vendors and warehouse.
- Manage inventory levels of both POSM and FG to meet corporate goals
- Support both POSM and finished good promotional activities (BOM)
- Identify current and potential product shortages, develop and execute recovery planes, advise interested parties of status and recovery plans
- Provide input to the development of inventory policies and parameters to reduce E&O

Reporting and analytics
- Prepare reports and data that will be used in the Sales & Operations planning process including assumptions, analysis and recommendations
- Provide periodic report on potential risks to inventory availability and on-time arrival of both POSM and finished goods.
- Provide periodic report on items with short shelf (18 to 24 month out to expiry date)
- Assist in the development, implementation, maintenance of the seasonal master tracker
- Maintain and update master files [items, vendors, etc.] including new item setup

Process improvement
- Recommend fact-based improvements which increase efficiency and effectiveness, while understanding and balancing the requirements of multiple stakeholders
- Develop and deliver process documentation that reflects current business processes and future state requirements
- Work with various business groups to understand their demand planning processes
- Review, assess, and report on supply and demand variability and identify opportunities to manage and mitigate risk

**Qualifications**:

- University Degree or College diploma in Business, Supply Chain Management or related discipline. Professional Designations an asset (CPIM, SCMP)
- Strong communication and analytical skills required (written, verbal and presentation)
- Strong computer skills and Advanced Level Excel are required
- Minimum 2 years of retail related experience
- Working knowledge of ERP systems, within a manufacturing environment is an asset
- SAP experience preferred
- Ability to take on new challenges
- Experience with integration planning
- Ability to multi-task in a fast-paced environment required
- Ability to solve practical problems and deal with a variety of changing situations
- Excellent organization, time management, and follow-up skills
- Ability to take initiative and exercise excellent judgment

**Direct reports**
- _None_

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Markham, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- SA