IT Team Lead

**Who we are**:Amilia is more than just a tech company - we’re a close-knit community made up of caring, entrepreneurial-minded individuals. Our multi-disciplinary team members will challenge and support you on every project. We care about our work, our colleagues, and our clients

**What we do**:We provide an eCommerce platform for activities and recreation. Our platform enables organizations to engage and connect with their community by making it easy to find, register, and pay for activities online.

**How we do what we do**:We provide all our team members with the tools and flexibility they need to succeed every day. We also put an emphasis on collaboration and encourage everyone to bring new ideas to the table, even if it’s outside of your department.

**Why we do what we do**:We’re not just here to sell software - we want to revolutionize the way recreation organizations leverage technology. Every Amilian is incredibly invested in our mission to disrupt the status quo and help our clients achieve great things.

**What to expect**:
Reporting to the Director of Operational Excellence, the IT Team Lead will be responsible for ensuring that processes, hardware and software requirements are in place to support the company's operations, as well as contribute to the decision-making process regarding new and existing tools. The Team Lead will also coach and define expectations for our current system administrators and IT support specialists, as well as participate in the recruitment and integration of future teammates.

**_
Our technologies:*_**
- _ Windows Server/Client, IIS, SQL Server, Exchange and Active Directory;_
- _ Microsoft technologies MDT, WDS, WSUS, RDGW, DFS-N, DHCP, ADCS, LAPS ;_
- _ Microsoft Office 365 w/ Azure AD Sync;_
- _ Windows PowerShell;_
- _ Cisco, Wi-Fi Ubiquiti;_
- _ Nutanix, KVM, Docker, Podman;_
- _ FortiNet environment (FortiGate/FortiClient/FortiMail);_
- _ Ansible, Chocolatey, Lansweeper, Ubuntu Server, Proxmox, Ceph, Synology_

**What you'll be responsible for**:

- Managing the planning, maintenance and evolution of the office environment and infrastructure;
- Managing and following up on IT implementation or upgrade projects with the various stakeholders;
- Leading a small IT team to review expectations, provide coaching, feedback and establish development plans;
- Analyzing current processes to identify bottlenecks and contribute to continuous improvement in collaboration with various stakeholders and team members;
- Maintaining all IT security within the company;
- Promoting best practices related to infrastructure management and user support;
- Designing, implementing and ensuring compliance with company policies, standards and procedures as they relate to IT;
- Ensuring disaster recovery and business continuity plans are in place and tested;
- Participating in the recruitment and integration of new employees.

**What we want from you**:

- Bachelor's degree or diploma in computer science, computer engineering, **or** equivalent practical experience;
- Minimum of 5 years of experience in information technology management;
- Experience configuring, deploying and troubleshooting solutions such as Active Directory, LAN/WAN networks, firewalls, network switches, Wi-Fi;
- Experience leading a small team;
- Knowledge of common information security management frameworks, such as ISO/IEC 27001;
- Demonstrated experience having direct reports;
- Analytical thinking and decision-making skills;
- Strong leadership skills;
- Bilingualism (French and English).

**What you’ll get from us**:

- A competitive and progressive salary;
- A group RRSP employer contribution up to 5%;
- A group insurance for you and your family as well as an employee assistance program (EAP)
- A $500 wellness allowance per year;
- Weekly Bootcamp and Yoga classes for Amilia employees;
- The possibility of working in the office or at home according to your preference anywhere in Quebec and up to 3 months per year abroad, depending on the role;
- A strong work-life balance with flexible hours, a minimum of 3 weeks of paid vacations, sick and personal days, and year-round mini-Fridays;
- A dedicated Learning and Development Specialist committed to your personal and professional development, and 10% of your time dedicated for your professional development;
- Skill development opportunities through engaging workshops, trainings, access to Udemy and opportunities to attend conferences;
- Quarterly companywide and team bonding activities and weekly social activities to connect with your peers;
- 25% monthly discount for STM and EXO;
- Up to 15 hours of group volunteering paid per year;
- In-office snacks, including fresh fruit baskets, coffee, beverages, and free drinks.