Product Owner, Advisor Desktop Experience

**Job Summary**

**What is the opportunity?**

WMC is on a journey to transform the end-to-end Advisor Desktop experience to enable our teams to focus on what matters most: providing our clients with the AA experience. As part of the end-to-end experience, Salesforce 2.0 will be the central hub for our Advisors, connecting capability across client servicing, portfolio management, planning, and partnering with other businesses (e.g. PH&N, RT, Ins, private banking, retail and commercial banking).

The platform will deliver a simplified Advisor Desktop powered by intelligence, enabling seamless client service, business growth, and productivity for teams.

As Product Owner, you will lead the development and optimization of this experience, focusing on the “Grow my Business” pillar.

**What will you do?**
- Create and execute a roadmap for “Grow my Business” that includes all capability related to opportunities, leads, and content distribution.
- Design intuitive business growth journeys that simplify the outreach processes for Advisors and their teams, enabling productivity
- Work closely with digital marketing, distribution, technology, and user experience designers to bring product visions to life, ensuring cohesive and effective solutions
- Gather insights from Advisor teams, clients, and other stakeholders to continuously improve product features and performance
- Define and track metrics to assess the effectiveness of digital outreach capabilities, leveraging data to continuously improve the experience
- Collaborate closely with the Digital Product Lead and Journey Lead, ensuring alignment with the product goals to deliver an elevated experience

**What do you need to succeed?**

**Must haves**:

- Minimum 5 years of experience in a digital product management, preferably in creating digital experiences
- Proven ability to implement client focused digital solutions that drive engagement and business growth
- Strong hands on experience with Salesforce platform capabilities
- Strong understanding of modern digital product development practices
- Demonstrated experience working effectively with agile cross functional teams, including technology, design and business stakeholders
- Experience managing initiatives from conception through implementation, ensuring timely and successful delivery

**Nice-to-have**:

- RBC Organizational Awareness
- Wealth management experience

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.

**Job Skills**

Competitive Markets, Computer-Aided Design (CAD), Conceptual Thinking, Customer Service, Manufacturing Trends & Directions, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Testing, Prototype Manufacturing, Value Realization

**Additional Job Details**

**Address**:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
WEALTH MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-04-15

**Application Deadline**:
2025-04-29

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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