Communication Manager

3 days ago

Markham, Canada BRANDBOOSTY INC Full time

**About Us**:
BrandBoosty is a fast-growing social media agency with teams in **Canada**, deliver impactful results for our clients. We specialize in social media management, influencer marketing, campaign boosting, and content creation.

We’ve partnered with **over 1,000 KOLs**, created **viral campaigns with millions of views**, and built social media accounts with a combined **100k+ followers**. We’ve also worked with more than 200 brands locally to help them grow and connect with their audiences.

Check out some of our work here:

- **Instagram Accounts**:

- **REDNOTE**:
**ResponsibilitiesPosition: Account ManagerResponsibilities**
- Serve as the main point of contact for clients, ensuring their needs and expectations are met.
- Build and maintain strong, long-term client relationships through regular communication and updates.
- Address client concerns and issues in a timely manner, providing solutions and recommendations.
- Work closely with internal teams to ensure smooth execution of campaigns and social media strategies.
- Keep track of project progress, ensuring deliverables are met on schedule.
- Gather client feedback and relay insights to improve future campaigns and services.
- Prepare reports and updates on account performance to keep clients informed.
- Identify opportunities for upselling and expanding client partnerships.

**Requirements**:

- Experience in client account management, customer service, or a related role in marketing/social media.
- Strong communication and interpersonal skills to manage client relationships effectively.
- Ability to multitask and prioritize client needs while managing multiple accounts.
- Problem-solving skills to address client concerns and find quick resolutions.
- Familiarity with social media marketing, influencer campaigns, and content creation is a plus.
- Detail-oriented with strong organizational and time management skills.
- Ability to work both independently and collaboratively within a team environment.

Pay: From $20.00 per hour

Additional pay:

- Commission pay

Schedule:

- Monday to Friday

Application question(s):

- How many languages do you speak? (Mandarin, English, French, etc.)
- Are you looking for full-time, part-time, or something flexible?
- Would you be able to work on-site in Markham?
- Do you have your own transportation, or do you rely on public transit to commute?

Work Location: In person

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