Manager - Laboratory

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Reporting to the Clinical Director, Laboratory Medicine, the Clinical Manager will be responsible for providing direct management of the Osler laboratories. The Clinical Manager collaborates with the Chief of Laboratory Medicine, the physician authorities within the lab and in consultation with leadership teams and other stakeholders.

Accountabilities:

- Participates in laboratory strategic and tactical planning by developing goals, objectives, standards, policies and procedures
- Plans, coordinates, implements, evaluates and monitors laboratory services based on the clinical and operational needs
- Manages staff by recruiting, hiring, disciplining, and terminating staff as required
- Provides mentoring and coaching to laboratory practice leaders as required
- Completes performance evaluations for direct reports and prepares staff development and training plans
- Guide individuals toward the organization and department's vision while fostering teamwork and commitment to excellence
- Effectively manage and support change in accordance with Laboratory goals, clinical priorities and long range planning
- Establish and maintain effective working relationships with senior leaders, medical staff, colleagues, patients and the public
- Routinely measures, monitors, analyzes and reports on operational performance data and quality assurance requirements
- Through the use of internal and external benchmarks identifies opportunities for service improvements
- Attend meetings and provide information as required (may be required to participate on hospital committees and attend external meetings)
- Implements corporate action plans at the team level
- Develops and implements a human resource plan to maximize the effective utilization of staff resources
- Monitors and manages the annual department budget which includes staffing, operational and capital resources and reports compliance
- Establish effective structures and processes for financial accountability
- Analyzes fiscal data and implements cost control measures
- Identify variances and implement strategies that lead to desired outcomes
- Initiates services to meet patient needs within resources available
- Ensure compliance with related legislation and laws
- Participates in identifying and responding to patient safety and risk management issues
- Fosters and enforces workplace safety and ensures compliance to prevent workplace injuries
- Work from and travel between Osler sites is required

**Qualifications**
- Completion of an accredited medical laboratory technology diploma program, Undergraduate degree or Master’s degree in a related chemical, physical or biological science or equivalent education and experience (deemed acceptable by the laboratory director as per the Laboratory and Specimen Collection Centre Licensing Act)
- Minimum of six years supervisory experience is preferred
- Previous five years working experience in one or more laboratory medicine modalities is preferred
- Process improvement experience in healthcare setting and relevant training/credentials is preferred
- Strong strategic leader with experience in complex organizations with multiple internal and external stakeholders
- Demonstrated ability to establish effective interpersonal relationships including effective collaboration with Interdisciplinary teams
- Knowledge of data collection, financial statements, budgets and hospital and laboratory information systems
- Proven ability to establish positive working relationships
- Highly motivated team player
- Established reputation as a consultative, collaborative, coaching and mentoring style of leadership
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