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Inside Sales Representative

2 weeks ago

Edmonton, Canada Unified Valve Group Ltd. Full time

Unified Valve Group is looking for a detailed oriented, hardworking Inside Sales Representative who thrives in a technical role that requires a high level of attention to detail and self-motivation. Reporting into the Sales Manager, this role is for you if you thrive on making connections, increasing customer satisfaction, balancing competing priorities effectively and being part of a cooperative, collaborative team. Position can be based out of Calgary or Edmonton, AB.

**Why Join Us**
- Competitive Industry Pay
- Benefits Package
- Company Investment Plan
- Annual Vacation
- Team Environment

**Requirements**:

- Minimum of 5 years of inside sales experience supporting Western Canadian clients required
- Professional Engineer is preferred, CET certification an asset
- Strong technical knowledge required
- Manual Valve i.e. gate, globe, check, control, plug valves quoting experience required
- Valve and Actuation experience an asset
- Exceptional communicator and customer service oriented with good interpersonal skills and ability to adjust to various personality types
- Proven attention to detail with exceptional organizational skills and ability to prioritize effectively
- Must have proven ability of taking ownership of tasks
- Must be a team player who is willing to wear many hats and help where needed
- Strong Microsoft Office skills required, experience with ACCPAC would be an asset

**Responsibilities**:

- Answer inbound sales calls providing excellent customer service
- Prepare and follow up on technical quotations, order entry and expediting
- Maintain high level of product and service knowledge for effective customer service as well as being able to make informed suggestions and recommendations
- Maintain open communication with the sales team and all relevant stakeholders to ensure complete, timely and accurate service delivery with every customer and every order
- Liaise with Unified Valve Group Service team and Shipping & Receiving for status requests
- Promote new and existing products to current customers
- Maintain, expand and develop customer bases
- Maintain and expand prospect database
- Regular reporting of sales activities