Manager of Carepoint Harm Reduction Services

**Who You Are**
- Are you a culturally informed social services leader who wants to support and work with people who use substances from a harm reduction lens?
- Are you dedicated to a client-centered and non-judgmental approach to your leadership?
- Do you use your humility and compassion to connect and build rapport with the individuals you work with and serve?
- Are you passionate about leading efforts to overcoming the stigma and discrimination of HIV/AIDS by promoting understanding and inclusion in your community?

If so, we may have just the right opportunity for you

**What You Will Do**

In this role, you will report to the Director of Harm Reduction and be responsible for the day-to-day management and operation of the Carepoint Consumption Treatment Site (CTS) to support people who consume drugs and are living with, impacted by or at risk of HIV/AIDS/HCV. Currently, the CTS program manager works very closely with the Counterpoint Needle and Syringe Program (NSP) with both programs primarily operating out of a new state-or-the-art harm reduction facility that runs 365 days a year, 12-hours a day and in the community.

In this work, you will:

- Oversee the daily operations of the Consumption and Treatment Site, ensuring that services are provided efficiently, safely, and in alignment with harm reduction principles and best practices.
- Lead and support a team of 15-20 client-serving staff and team lead, including scheduling, providing training, mentorship, ongoing development, and performance management to ensure high-quality service delivery.
- Ensure accurate and timely data collection, that will inform regular report requirements and evidence-based decision making.
- Collaborate with the Director of Harm Reduction to develop, implement, and evaluate strategies and programming that enhance the effectiveness and inclusiveness within the CTS, and across departments.
- Work collaboratively with community partners and local organizations to reduce barriers for those accessing harm reduction and support/treatment services.
- Stay informed about relevant regulations, guidelines, and standards to ensure the site's compliance with legal and ethical requirements.
- Participate in RHAC’s leadership rotating 24/7 on call function and provide back up to Counterpoint Manager.

**What You Will Bring**
- Post secondary degree or diploma in nursing, paramedicine, social services and/or related field (RPN/RN/Paramedic preferred).
- Proven experience (5 years) in harm reduction, substance use treatment, or related field
- Management, supervisory, and organizational skills, including experience coaching those with living/lived experience in a healthcare setting.
- Strong understanding of harm reduction principles and service delivery with a commitment to promoting the health and safety of people who use substances.
- A commitment to continued learning and staying updated on developments in harm reduction and in HIV/HCV prevention and care.
- First Aid/CPR (BLS level) and Naloxone training - preferred
- Knowledge and skills related to working with people who are living with, at risk of or impacted by HIV/HCV; who may be vulnerable and marginalized; and may also be experiencing challenges related to mental health, substance use and homelessness.
- Oral and written communication skills, crisis intervention knowledge including conflict resolution and non-violent conflict intervention, bystander training and other forms of interpersonal relations training.
- Knowledge of relevant employment legislation, including occupational health and safety
- Social services knowledge and skills, including availability of community resources.
- Computer software and presentation skills, including both in-person and remote contexts.
- Strong organizational skills and attention to detail.
- A satisfactory Vulnerable Sector Check (VSC).

**What We Offer**
- A supportive and inspiring workplace that has **the courage to do what is right.**:

- A competitive salary commensurate with experience, starting at $55,000 per annum depending on profession certifications and/or designations.
- A comprehensive group benefits package, including health, dental, vision, EAP, etc.
- Three (3) weeks of paid vacation annually.
- Fifteen (15) wellness days annually..
- Professional development assistance

**Who We Are**

RHAC is committed to and adheres to the principles of the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), Employment Standards, the Pay Equity Act, the Occupational Health and Safety Act and all other applicable legislation. We are committed to integration and to removing barriers to accessibility in the workplace. Additionally, we support and encourage applicants on the basis of any of the protected grounds under the Human Rights Code including but not limited to age, gender identity, race, ethnicity, disability, or sexual orientation. RHAC acknowledges that equitable access to employment is an age