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Quality Assurance Associate

2 weeks ago


Hamilton, Canada Emerson Full time

The Quality Assurance Associate role is to assist the Quality Assurance Manager and to help provide quality oversight of all stages of the manufacturing process; providing guidance to production personnel to address quality issues and ensuring compliance with policies and procedures. The role includes interfacing with all employees in functional areas such as: Management, Lead Hands, Customer Service Associates, and Production Staff. As well, you will be interfacing with inspection agencies, customers, suppliers, and sales representatives.

**AS A QUALITY ASSURANCE ASSOCIATE, YOU WILL**
- Assist the Quality Assurance Manager.
- Review and approve incoming documentation from suppliers to ensure accurate receipt and suitability for use.
- Review and approve inspection and test planning documents for shop operations.
- Record control of approved suppliers and personnel qualifications.
- Prepare and review quality documentation to be submitted to the customer.
- Maintain quality procedures and quality manuals.
- Assist with performing supplier audits (with opportunity to obtain lead auditor / nuclear lead auditor qualifications through our qualification procedure and training).
- Responsible for traveling within Canada and US conducting internal and supplier audits and completing yearly supplier assessments.
- Assist in analyzing, tracking, and trending data and determining appropriate actions to improve trending (nonconformances, corrective and preventative actions)
- Be responsible for quality oversight of all stages of the manufacturing process; providing guidance to production personnel to address quality issues and ensuring compliance with policies and procedures.
- Maintain a safe and healthy work environment by following written standards and procedures and complying with applicable regulatory requirements.
- Other job-related responsibilities as assigned.

**WHO YOU ARE**:You persist in accomplishing objectives despite obstacles and setbacks. You display a can-do attitude in good and bad times. You build and deliver solutions that meet customer expectations. You provide timely and helpful information to individuals across the organization.

**REQUIRED EDUCATION, EXPERIENCE & SKILLS**:

- Post-Secondary Education, required (Materials, Business, Engineering, Quality, Mechanical or Nuclear Engineering preferred)
- 3+ years of manufacturing environment or customer service experience
- 1+ years of experience in Quality Assurance

**PREFERRED EDUCATION, EXPERIENCE & SKILLS**:

- Self-motivated with excellent organization skills
- Excellent written and verbal communication
- Ability to problem solve
- Microsoft office experience
- Quick learner
- 1+ years Quality Assurance Experience, and/or, Sales and/or Engineering Experience, preferred
- 1+ years Project Management Skills, order entry, manufacturing, or engineering experience, preferred
- Manage large workloads and meet goals by multi-tasking in a busy environment with ability to work with tight deadlines and multiple competing priorities
- Work well under pressure and effectively paying attention to the details
- Experience with ISO 9001, CSA Z299/ CSA N299 and CSA N285 is a plus
- Oracle business system knowledge is a plus

**WHY EMERSON**

**Our Commitment to Our People**

**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**

**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.**

**At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.**

**Equal Opportunity Employer**

**Accessibility Assistance or Accommodation**

**ABOUT EMERSON**

**Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.**

**With global operations and a comprehensive portfolio of software and technology, w