Service Writer

4 days ago

Prince Albert, Canada Maxim Truck And Trailer Full time

Maxim Truck and Trailer

Highway #2 South PO Box 747

Prince Albert, SK S6V 5S2

As a **Service Writer, **you will provide exceptional front line customer service to ensure long-term customer relationships and profitable work for Maxim.

**Responsibilities**:

- Process internal & external customer requests
- Preforms unit intake process
- Provides updates to customers
- Preforms unit pick ups

**Qualifications**:

- 1 to 2 years of experience in the automotive industry
- Experience in medium/heavy duty truck (or related) industry (in order to understand repair time length and how to manage work orders) would be an asset but is not required
- Front line customer service experience
- Technical product knowledge is preferred
- Strong internal and external customer service focus & ability to build relationships
- A team player that takes initiative and proves a good work ethic
- Possess strong listening, problem solving and decision making skills
- Organized, sets and meets priorities
- Strong attention to detail
- Ability to work with interruptions

**Hours**
- Wednesday to Sunday, 10:00AM - 7:00PM.

**Why choose Maxim?**
- Support of a multi-divisional, national company in business for over 30 years
- Sales training, product knowledge clinics, and on-the-job coaching
- Competitive base salary, commission package, and group benefits
- Choice of car allowance or mileage, plus cell phone and business expense program
- A wide range of quality products and services to offer your potential customer base
- The right blend of independence, flexibility, and guidelines to help reach your earning potential

**More about us**:
We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 17 locations from Vancouver to Montreal. We are proud to be a Canadian company with almost 500 employees.
- **Why not be a part of the Maxim team? **_

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Work Location: In person

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