Part Time Front Desk Agent

2 weeks ago


Whitecourt, Canada Holloway Lodging limited partnership oas Quality Inn and Suites Full time

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns in a timely and effective manner
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

**Experience**:

- Previous experience working at the front desk of a hotel or similar hospitality setting is preferred
- Familiarity with phone systems and basic office equipment
- Bilingual or multilingual skills are a plus

**Skills**:

- Strong customer service skills with the ability to provide exceptional guest service
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Proficient computer skills for using reservation systems and other hotel software

If you are a friendly, customer-oriented individual with previous front desk experience, we would love to hear from you. Join our team and be part of creating memorable experiences for our guests.

**Job Type**: Part-time

Pay: $15.25-$16.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Flexible schedule
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person


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