Parts Advisor

1 week ago

Toronto, Canada Audi Midtown Toronto Full time

Are you detail-oriented? Do you enjoy understanding all of the little intricate parts that make up the vehicle whole? Then you might be a great fit for a Parts Advisor position_

Audi Midtown Toronto is looking for a **Parts Consultant** to join their team in Toronto.

The **Parts** **Consultant** is responsible for providing exceptional customer service, filling orders, serving Technicians/retail/wholesale customers, receiving orders, stocking shelves, and inventory management.

Audi Midtown Toronto is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Hours**: 40-hours a week - plus a rotating Saturday schedule.

**Job Duties**:

- Develop and maintain full knowledge of all Audi products.
- Greets all customers promptly on the telephone.
- Sells parts through the shop, by phone, over the counter to customers.
- Assists Technicians/retail/wholesale customers with the selection of parts and informs customers about the product line.
- Provides price quotes and other related parts information.
- Determines availability on out-of-stock items.
- Prepares orders daily for shipment, delivery or pick-up.
- Retrieves parts purchased from stock.
- Issues credit for parts returned.
- Assists with shipping/receiving when necessary.
- Performs other duties as assigned by Parts Manager.

**What We Look For**:

- Punctuality.
- A self-starter.
- Previous parts experience is preferred.
- Experience with using CDK software is an asset.
- Excellent customer service skills.
- Ability to learn and utilize electronic parts catalogues.
- Ability to manage multiple priorities using good organizational and time management skills.
- A valid driver’s license and clean driving record.
- Strong communication skills.
- A desire to achieve the very best in customer service and teamwork.

**Why Join HG**:

- A solid foundation of customers from 60 years of business.
- An incredible opportunity for advancement within the organization.
- RRSP match & an Employee Assistance Program.
- Competitive compensation plans with health and dental insurance.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A leadership team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work.
- A fun place to work

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.

Having a great corporate culture with team members who share our values is what makes us stand out

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