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Automotive Internet Associate

2 weeks ago

Nepean, Canada Dilawri Automotive Group Full time

The Dilawri Automotive Group is currently seeking a motivated individual who wants to become a successful Internet Associate at our Dilawri Jeep Dodge Chrysler dealership.

Here is a closer look at what this role typically does in their day-to-day:

- Qualifying Leads - field basic questions and concerns about our products and programs and assess if leads fit the ideal customer profile and interest level.
- Scheduling Appointments - arrange meetings or calls between qualified leads and our sales management team.
- Follow-up Communications - follow-up with leads to remind customer leads of appointments and provide necessary information.
- Record Keeping - maintain accurate records of lead interactions in CRM systems.

**Requirements & Skills**:

- Diploma or degree and proven experience in a retail customer service, call center, or similar role. Appointment setting experience is a strong asset.
- Top-notch verbal, written and interpersonal skills. Solid computer skills and internet savvy.
- Outstanding listening skills and attention to details.
- A professional and courteous disposition. Persuasive and results-oriented.
- Ability to manage multiple tasks with competing deadlines.
- Able to work independently and as part of a team.
- Strong problem-solving and analytical skills.

Compensation - 45K + performance and customer satisfaction bonuses.

Dilawri Automotive Group is the leading automotive retailer in Eastern Ontario with over 400 employees and 11 dealerships located in Ottawa. We pride ourselves on having the top performing dealerships for all our brands.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer Service / Retail Sales: 1 year (required)
- Appointment Setting: 1 year (preferred)

Work Location: In person