Dock Supervisor

**At Day & Ross, you’ll go far.**

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America.

For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

Dock Supervisor

Full-time

Burnaby, BC

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance.

**How You’ll Help**:

- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Operations Manager.
- Communicates monthly performance stats to the team to help measure, develop and improve operational performance.
- Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
- Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
- Hold effective, weekly toolbox meetings and ensure safety issues are addressed.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure the AM schedule for the terminal is followed.
- Works with the Operations Manager to track monthly performance stats for the dock
- Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
- Other duties related to dock operations as may be required.

**Your Skills and Experience**:

- Post-secondary education, preferably in operations, logistics, or business
- An equivalent combination of education and experience may be considered
- Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations
- Previous leadership experience and/or experience in the transportation industry are strong assets
- Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
- Advanced communication skills, particularly verbal
- Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners. Experience using AS400, a strong asset
- Strong interpersonal skills including customer focus
- Results driven
- Appropriate sense of urgency
- Strong sense of safety; training and experience in similar safety sense environments a strong asset
- Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset
- English, other languages an asset.
- **As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Burnaby, BC V3N 4S2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- cross dock: 1 year (preferred)

Work Location: In person