Security Guard

Temiskaming Hospital is a 59-bed fully accredited community hospital located in Temiskaming Shores, ON. We are currently accepting resumes for full time and part-time Security Guards.

**KEY FUNCTIONS**:
Ensure the safety, security and welfare of the Temiskaming Hospital team, stakeholders and public. Safeguard the Temiskaming Hospital by being a uniformed, highly visible, and highly trained presence.

**WHAT CAN TEMISKAMING HOSPITAL OFFER YOU?**

1. A competitive compensation package

2. Healthcare of Ontario Pension Plan

3. Benefit plan

4. On-site fitness center

5. Commitment to a culture of safety and of mutual respect that is free from discrimination and harassment

6. Employee Assistance Program through Telus

7. Will provide special equipment and training as required

**DUTIES**:
1. Maintain a high level of customer-centered service that reflects the established training standard.

2. Adhere to established standards of work, established policies & procedures, and post orders.

4. Conduct complete tours and patrol areas of the hospital’s property and facility, to demonstrate presence to staff, visitors and patients.

5. Respond to all requests for security support including in-patient care areas, public spaces and on property.

6. Observe patients, visitors and staff for escalating behavior and intervene using Management of Resistive Behaviour (M.O.R.B.), Handcuffing, Defensive tactics and Restraint Management principles.

7. Intervene immediately to safeguard the well-being of any person.

8. May be required to assist with any patient, visitor or staff injuries occurring on property (i.e. walkways, entrances, parking lots, etc.), as per Temiskaming Hospital policies and procedures.

9. Support management and maintain confidentiality of sensitive and staff information but not limited to internal investigations, incidents, parking violations and escorts.

10. Support Temiskaming Hospital in ensuring staff, patients and visitors are in compliance with parking policy in accordance with the City of Temiskaming Shores By-Law Enforcement rules and regulations.

11. Assist clinical staff with patient management as requested (i.e. observation, arranging separate patient watch, visitor management and enforcement, calling police, seclusion, non-emergent transport, etc.).

12. Complete security reports, daily operations reports, logs and other duties or services provided by Security Services.

13. Determine and align improvement projects with Temiskaming Hospital’s Strategic Plan; monitor and adjust to achieve goal outcomes.

14. Participate in education and training specific to but not limited to current, relevant federal and provincial health and safety legislation, standards and guidelines.

15. Perform searches of persons and or property.

16. Be able to lift 25 to 225+ pounds.

17. Maintain high level of confidentiality with regards to patient and family privacy (PHIPA, FHIPA).

18. Perform other duties as required.

**QUALIFICATIONS**:
**EDUCATION AND TRAINING**:
1. Minimum of a two (2) year diploma in Law and Security, Police Foundations, Corrections, Community Justice or Protection or Security and Investigation and or 10 years in the security service industry.

2. Current Ontario Security License (Ministry of Community and Correctional Services Certification for Security Guard as regulated by the PSISA (Private Security & Investigative Services Act) is preferred.

3. Valid First Aid and CPR level C is required.

4. Ministry of Labour “Worker Health and Safety Awareness in 5 Steps” training certificate is required.

**EXPERIENCE**:
1. Minimum of two (2) years’ experience working as a Security Guard.

2. Experience in health care setting is preferred.

**KNOWLEDGE / SKILLS / ABILITIES**:
1. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook).

2. Demonstrated superior interpersonal and communication skills, both written and verbal.

3. Demonstrated effective time management and organizational skills with the ability to organize and prioritize as required.

4. Demonstrated commitment to the safety of co-workers and patients.

5. Demonstrated knowledge and understanding of the Ontario Mental Health Act (MHA) and relevant forms.

6. Demonstrated working knowledge of the Private Security and Investigative Services Act Code of Conduct.

7. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.

8. Demonstrated discretion and maturity when handling confidential information.

9. Working knowledge of the T.P.A., Municipal Act, Criminal Code, POA and OHSA.

**PERSONAL SUITABILITY**:
1. Successful criminal reference check is required for the Vulnerable Sector (VSC).

2. Demonstrated commitment to ongoing professional development.

3. Demonstrated professionalism in dealing with confidential and sensitive issues.

4. Demonstrated positive work record and excellent atten