Store Manager

Do you have the confidence to imagine the impact you can have as a **STORE MANAGER (Toronto Premium Outlets) **at **PSYCHO BUNNY?**

**WHO ARE WE?**

Psycho Bunny was founded in 2005 with an eye towards perfecting the polo. We didn’t stop there, though. We've carved out a niche for ourselves by reinventing classic menswear styles that stand apart thanks to an unconventional logo, vibrant colors, and unexpected detailing. We're passionate about the quality of our clothes — but also about self-expression. We've grown from polos to tees, French terry fleece, technical outerwear, and so much more, while opening stores across the United States, increasing our footprint in globally-recognized retailers and expanding our online presence internationally. We've been able to do that because of the hundreds of unique personalities who drive us forward, making Psycho Bunny what it is today.

**WHY WORK WITH US?**

This isn’t your typical job You will be instrumental in taking a unique brand to the next level.

By nature of being a fast-growing business, ours is a constantly changing and high-performance environment and with that comes the opportunity to learn and expand upon your skillset continuously.

We are a small team who believe in a work-hard, play-hard mindset, and get it done attitude to ensure a strong work/life balance.

We’re looking for forward-thinkers who want to take ownership and drive change. As a high-growth business that is expanding rapidly, we offer an opportunity to roll-up your sleeves and make a significant impact. If this is you, we’d love to meet you

We are conveniently located in Ville-St-Laurent, in an office designed by one of the leading architectural firms in the country, Aedifica.

**WHAT'S IN IT FOR YOU?**

You get to bring our mission to life Psycho Bunny is a playground for self-expression, reinventing classic styles for those who saturate the world with personality. We encourage spaces where you can be true to who you are with genuine confidence

You have an entire team in your corner, ensuring that you are seen, heard, respected and, treated like you want to be treated. That includes access to our employee benefits such as:

- **Group Insurance** coverage
- **Group RRSP/DPSP plan** which includes a very generous match from Psycho Bunny
- An Employee /Family Assistance Program (**EFAP**)
- **Two (2) weeks of vacation**
- **Five (5) wellness days**
- Last but not least, let us not forget the swag you can get with your **employee discount & clothing allotment**

**WHAT WILL YOU DO?**

Reporting to the District Store Manager, the Store Manager, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short
- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

**HOW WILL YOU DO IT?**
- Leadership and People Management_
- Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
- Establish a vision for the store based on key metrics and initiatives and cascade to all team members.
- Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
- Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEB (inclusion, diversity, equity, and belonging) and other Psycho Bunny priorities.
- Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to career and personal growth.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce your team's career and personal growth.
- Plan and prepare team member schedules according to labour requirements, availability, and budget considerations.
- Address all employee relations issues, including knowing when to partner with Human Resources (HR) team to take appropriate action.
- Working With Others_
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations. to achieve goals.
- Assist with all other duties as required by the store manager.
- Work collaboratively with all other Psycho Bunny team members to achieve goals.
- Guest Experience_
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing gu