General Manager

Reporting to the CEO and CFO, the General Manager is a key position in the Company’s operations, providing hands-on inspirational leadership to the production team while ensuring the company meets its goals.

With a can-do, problem-solving attitude the General Manager handles all the day-to-day operations and operating administration tasks of the company while providing leadership to production staff and ensuring production runs smoothly.

The General Manager is highly self-motivated, holds him/her self to a high level of professionalism, is compassionate with his/her staff, is organized and can multi task well, and can handle the daily pressures of a manufacturing environment. The General Manager is the leader of his/her team and finds simple and efficient solutions to all problems and challenges they are faced with. This is a key role in promoting the desired company culture and vision.

The General Manager will understand overall organizational goals and efficiency/labour targets and will take the time to understand KPIs of the different processes to hold their team accountable to output efficiencies. By rolling up your sleeves at times and working alongside your staff, the General Manager will demonstrate how they want a job done well.

This is a key leadership position that encompasses overall site management as well, including managing the facility maintenance schedule, monitoring the functionality of the HVAC systems, environmental monitoring systems, and equipment.
- ‘Great work Team We’ve exceeded our labor target on this job and we finished an hour early. I’m proud and thankful for all your hard work on this job today, keep up the good work’
- ‘Let’s work together to solve this problem. What do you think would be a good solution here?’
- ‘Team, today is going to be a great day. We have lots of work to do and I know we’ll be able to get it all done. I’ll step in to help throughout the day so we can all go home on time on this sunny Friday.’
- ‘Team, tomorrow we are shipping out 1000 cases. I know we are all feeling the pressure. Let’s discuss job priorities and make sure we get those shipments completed first before we focus on the other jobs we also need to do.’
- Quality Team, I know you need a minimum of 24 hours notice to release batches for shipment. I will stay an hour late today to ensure the paperwork is on your desk before I go home so we can ship this job out on time tomorrow.’
- ‘I've noticed some areas where we can improve. Let's brainstorm together and find solutions to streamline our processes.’
- ‘Communication is vital. Let's make sure we're all on the same page to avoid any misunderstandings and maximize productivity.’
- ‘I appreciate everyone's dedication and hard work. Remember, attention to detail is key to maintaining our high-quality standards.’
- ‘Consistency is key. Let's ensure that our work meets or exceeds expectations every single time.’

If you feel these are the types of comments that come naturally to you as a leader, we want to hear from you

The company works in a highly regulated industry which means the General Manager must have a working knowledge of Health Canada's cannabis framework, accompanying act and regulations.

Health Canada Security Clearance is a requirement for this position.

**Job description**:
The role and responsibilities for the General Managers role are outlined below and fall into six key areas and are not limited to the following tasks.

**1. Departmental and Company Development**
- Collaborate with the CEO & CFO on a regular basis with regards to day-to-day tasks and meeting the short term and medium-term goals of the company.

**2. Management and Leadership**
- Must have a positive attitude and be able to work well with others.
- Ability to work well under pressure in a fast-paced environment.
- Leading the production team by example - demonstration of work ethic. professionalism, and efficient order/task execution.
- Hiring and managing production staff in collaboration with HR.
- Ability to act with discretion and good judgment, with sensitivity to confidential matters.
- Ability to supervise multiple processing operations at a time and a minimum of 20 people per shift.
- Exceptional organizational and time management skills.

**3. Production Management and Quality**
- Liaison and work alongside the production planner and sales teams to align, plan and expedite the production schedule accordingly to ensure customer expectations and delivery deadlines are met.
- Understanding of ‘chain of custody’ with the ability to execute and manage operational controls and the inventory movement of controlled substances.
- Manage hands on day-to-day production activities.
- Willingness to 'do whatever it takes' to get the job done, including being a part of the processing line when needed.
- Coordinate and stage components of each job to ensure job can execute as planned and on schedule.
- Ensure j