Scheduling Clerk

7 days ago

Newmarket, Canada York Region Full time

**Job Description**:
**POSITION PURPOSE**:
Reporting to the Supervisor Scheduling, LTC & Seniors, is responsible for the daily scheduling of large numbers of Long Term Care and Seniors operations staff across multiple scheduling patterns, locations and shifts and collecting and reporting on data, as required; utilizing effectively, the computerized scheduling software and other computer aided systems.

**MAJOR RESPONSIBILITIES**
- Schedules, confirms, and verifies the daily, weekly and monthly scheduling of all LTC & Seniors operations staff across multiple scheduling patterns, locations and shifts to ensure efficient operations, through the use of specialized computerized scheduling software.
- Assigns staff in order to maintain daily operations and to provide coverage for vacation, sick leaves, escort duties, special events, attend training or participate in professional development, and provide extra staffing in the event of a disaster or contingency situation.
- Performs regularly scheduled data maintenance procedures.
- Updates computerized scheduling software staffing schedule with information to new hires, terminations and leaves of absence.
- Administers the casual availability system through the distribution and collection of casual staff availability through the Staff Kiosk and computerized scheduling software, in order to schedule casual staff.
- Assists the Supervisor with preparing performance reports related to operational scheduling.
- Responds to inquiries and resolves concerns, as appropriate, from employees, management etc.
- Participates in the Continuing Quality Improvement (CQI) process to identify ways to improve the LTC & Seniors scheduling model.

**QUALIFICATIONS**
- Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
- Minimum two (2) years related experience daily scheduling of large numbers of employees for shifts in various locations.
- Satisfactory Police Vulnerable Sector Checks (PVSC).
- Understanding of scheduling techniques/methods.
- Familiarity with collective agreements, legislation, policies and procedures.
- Intermediate skills in virtual platforms and MS Office Suite including the use of virtual platforms for conducting meetings and/or presentations.
- Good interpersonal and communication skills to work within a diverse community and ability to deal empathetically with residents, family members, etc., to contribute to their well-being.
- Ability to work effectively independently or as a part of a team.
- Ability to read, write and follow written and verbal instructions in English.
- Demonstrated ability in the Region’s core competencies.

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