Disability Claims Administrator

Job Description:
**We are Canada Life**

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Be your best at Canada Life.

We are looking for a
**_Disability Claims Administrator_**

The Disability Claims Administrator is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Administrator completes the set-up of new claims on payment and management systems and assesses Quick Pay short term disability and Maintenance long term disability claims in accordance with contractual and corporate policy.

**What you will do**:

- Responsible for assisting in the timely management of Creditor Disability Claims
- Liaison with Policyholders, Claimants, and other professionals specific to collection and verification of information received
- Responsible for accurate and timely benefit payment calculations
- Responsible for timely generation of Claims follow-up correspondence
- Responsible for timely mail handling and claims set up
- Responsible for timely generation and distribution of overpayment correspondence
- Responsible for accurate and timely data entry
- Support Accounting Claims Functions: bank draft deposits, manual cheques, invoice payments
- Support for Litigation Claims and Database

**What you will bring**:
**Basic Skills**:

- Proven exceptional communication (written/verbal) skills
- Proven dedication to predetermined turnaround service levels
- Problem solving skills
- Proven exceptional organizational skills with the ability to manage several tasks at the same time

**Education & Certification**:

- Post-secondary education in health or business administration
- Basic accounting knowledge

**Work-Related Experience**:

- 0-2 years experience in health and/or business environment, preferably a financial institution

**Computer, Systems and Technology Knowledge**:

- Excellent keyboarding and computer skills
- Exceptional data entry skills
- Software (i.e. Microsoft Office)

**Communication Skills**:

- Proven effective written/oral communication with internal and external clients
- Organize and prioritize incoming information, keeping co-workers updated
- Exceptional verbal/written information collecting skills
- Ability to deal effectively with difficult clients and customers

**Be your best at Canada Life

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_