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IT Co-op Student

3 weeks ago

Cambridge, Canada Tim Hortons Foundation Camps Full time

Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-day, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged, and successfully transition to adulthood.

At Tims Camps, we are catalysts for good — helping our youth participants and teammates be the best they can be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger communities.

We're looking for a:
**IT Co-op Student (May 2025 - August 2025)**

**Job Summary**: This role will report to the Senior Manager, IT and provide support to the overall function of the Tims Camps IT department. This role will focus on hardware configuration and the documentation of current IT practices.

**Location**: This position will be based out of our Home Office location in St. George, Ontario and requires 3 days per week in office and 2 days per week working remotely.

**Employment Type**:This is a contract position with an anticipated start date of May 2025 and ending in August 2025.

**Posting Type**:External and Internal.

**Key Responsibilities**:

- Configure all new and existing hardware as per Tims Camps guidelines.
- Support in the documentation of IT related procedures, practices, and processes.
- Review, audit and update active directory and ensure all active users have the appropriate level of access as per Tims Camps guidelines.
- Support with the onboarding and offboarding of Staff with their IT equipment and access needs.
- Support with phone system troubleshooting and ongoing maintenance/management.
- Update and maintain computer equipment inventory and associated Staff assignment.
- Review, audit, and update existing IT policies.
- Review, audit, and update current internal IT documentation. Identify systems, processes and procedures that are not currently documented. Draft documentation for review and approval.
- Liaise between 3rd party support provider and IT department.

**Does this sound like you?**
- Currently pursuing post-secondary studies related to Information Technology or, equivalent experience.
- Able to work independently or with a group.
- Demonstrated problem solver
- Strong communicator and experience using templates to document procedures/policies.
- Understanding of IT principals considered an asset
- Strong attention to detail
- Excellent customer service skills
- Acceptable criminal record search
- Bilingual (French/English) considered an asset

**Application Instructions**

**We're Great Place to Work® Certified**

Tim Hortons® Foundation Camps is proud to be Great Place to Work® certified for the fifth year in a row.

**Commitment to Equity, Diversity & Inclusion**

Tim Hortons® Foundation Camps (THFC) is committed to a fair and inclusive work environment, and seek talent with diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.

**Land Acknowledgement**

Onondaga Farms operates on land set aside for the Haldimand Tract, which includes six miles on each side of the Grand River; land promised to the Haudenosaunee (Hoe-dee-noshow-nee) people of The Six Nations, The Attawandaron (At-ah-won-der-on), and Anishinaabe (An-ish-in-aabe). We recognize this is the traditional territory of the Mohawk, Cayuga (Kye-yoo-ga), Seneca (Seh-neh-kah), Oneida (Oh-nigh-da), Tuscarora (Tusk-ahroar-ah), Wyandot (Wy-an-dot), Mississauga, Mississaugas of the Credit First Nation, and Onondaga peoples.