Reception (Part-time)

7 days ago

Barrie, Canada Smitty’s Furniture Full time

About Smitty’s Furniture

Smitty’s Furniture is a third-generation family-owned local furniture store specializing in Canadian-made quality furniture. Our purpose is to inspire connections and create warmth in every home.

For nearly 75 years, Smitty’s has been a trusted name in home furnishings in Southern Ontario. We value our loyal customer base, as well as our deeply experienced staff, some of whom have been on our team for decades. Our original location was based in Hanover, Ontario, and we are currently operating from 3 locations: Hanover, Barrie, and Kitchener.

Our approach to the market with our primary line of business is to promote and sell the top furniture and mattress brands manufactured in Canada. The majority of our products displayed on the floor are made in Canada.

About the Position

As the Front Desk Receptionist, you are the first point of contact for guests and a vital part of our team. This role supports a warm and inviting atmosphere, ensuring each customer feels at home from the moment they walk through the door or call in. Working closely with sales consultants and managers, you will help maintain smooth coordination throughout the day. Your attentiveness and ability to manage details will directly support a seamless customer experience.

**This part-time position offers approximately 15 hours per week, primarily scheduled on Sundays and Mondays.**

About You

You bring a humble and positive spirit to everything you do. You believe in open, respectful communication and take pride in building genuine relationships with customers and colleagues alike. You enjoy being part of a team and take the initiative to contribute to a supportive, collaborative environment.

Your primary responsibilities will be:

- Create a pleasant and professional selling atmosphere by answering the phone and greeting the customers courteously, efficiently and professionally
- Coordinate with warehouse and shipping to assist with customer pick-ups
- Perform daily reconciliations of all credit card, debit and cash payments in our company's POS system
- Provide customers with updates on orders and process payments upon request
- Maintain the flow of in-store customer traffic by monitoring and notifying sales staff accordingly

Your Education, Skills, and Experience:

- Completion of high-school and or college certificate or diploma
- 1+ years of experience in a customer service or reception position
- Excellent interpersonal relationship skills,
- Excellent communication (verbal and written)
- Demonstrated ability to manage multiple competing priorities
- Basic math and accounting skills
- Proficient using Microsoft Office products
- Demonstrated strong attention to detail

What’s in it for you?
- Competitive compensation and benefits package
- Cohesive work environment built on core values which are
- Welcoming
- Attentive
- Refined
- Meaningful
- Teamwork
- Humble
- Join a team of people who truly believe in the products and provide an exceptional customer experience
- The opportunity to make an impact with a local small business that supports Canadian manufacturers in an exciting market

If you're looking to work in a positive, respectful environment where your contributions are valued and your growth is supported, we would love to hear from you.

At Smitty’s, we are committed to fostering a culture of diversity, inclusion, and accessibility. We strive to create a workplace where everyone feels seen, heard, and supported. Accommodations are available throughout the recruitment process upon request.

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