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Guest Service Associate

2 weeks ago

Courtenay, Canada Old House Hotel & Spa Full time

Are you a people person? Then we'd love to meet you.

**You are one of the brightest spots in our guests’ days.** A people-pleaser, a problem-solver, with a kind and cheery attitude, you are the face of the Old House Hotel & Spa. You make multi-tasking seem effortless, like welcoming our four-legged friends, recommending a restaurant, booking a reservation, and requesting more towels from housekeeping all at the same time.

Complex procedures like leveraging the property management system, handling monetary transactions, and keeping up with the communications log are no sweat with your quick mind. You enjoy days that fly by and are full of new faces and energy. Your front desk associate job is a bit like a theatre, where backstage or frontstage, the show must go on, and you’re an inspiration to us all.

The best part is, it’s all real: you are proud of our west coast, home away from home, and totally enjoy your team, which on most days is more like a family. Your ideas about how to improve what we do and how we do it are encouraged by your managers are there to remove any barriers to your star performance each day. While the pay and perks are sweet, being a part of a team in a place that is your happy place, is priceless.

**OTHER**:
Role model and champion the Hotel and your team with the utmost professionalism.

Available to work day, evening, and weekend shifts.

Send over your resume and we can chat more about the details.

**QUALIFICATIONS**:

- Excellent interpersonal skills including team building and organizational skills.
- Good analytical and problem solving skills.
- Excellent written and verbal communication skills.
- Minimum 1 year of guest service experience.

**SALARY**: Competitive Wage, Benefits, plus staff discounts.
- **Only Applicants who currently have legal permission to work in Canada will be considered.**_

**Job Type**: Part-time

Pay: $20.75-$21.75 per hour

Expected hours: 28 - 30 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Morning shift
- On call

Work Location: In person