Technical Advisor Operational Support

7 days ago

Montréal, Canada National Bank of Canada Full time

**Primary Locations**:Montreal, Quebec**:
**Attendance**:Hybrid**:
**Employee Status**:Regular**:
**Schedule**:Full-time**:

- You wish being a part of a dynamic team at National Bank?
- You want to learn about Investment Operations?
- You wish to contribute to the transformation of the sector?

“Investment Operations” are at the heart of delivering products and services to Wealth Management clients of National Bank.

Working in the Impact Team is working with a team of professionals whose goal is to make the difference for our clients.

To do so, is to support on a daily basis our main partners: NBF: National Bank Financial/NBDB: National Bank Direct Brokerage/PB1859: Private Banking 1859

**Your role**:

- Evaluate the urgency of each situation, propose solutions, directly intervene and/or coordinate effectively in order to solve the problem in the most efficient way.
- Interact with different sectors at the bank, managers and employees in order to correctly interpretate the information given and offer support and advice.
- Assist the business partners by offering them technical and administrative support when new products, procedures or services are being implemented; offer training and guidance for more complex cases.
- Be proactive and signal improvement opportunities for the Organisations.
- At all time, aim for a distinctive client experience.

**Competencies required**
- Completed three-year college diploma or academic equivalent, related to the industry, and four years of relevant experience, required
- French/English bilingualism necessary, because you will regularly deal with partners/clients located outside Quebec and across Canada

**Preferred competencies**
- Experience in customer service, privileged
- Call center experience, privileged
- Knowledge of various financial products and services, including account transfers, unregistered and registered products, account openings and/or mutual funds, privileged
- Your benefits:_

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**_ We're putting people first :_**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
- Ready to live your ambitions?_

  • Technical Support Advisor

    7 days ago

    Montréal, Canada Solutions Petal Inc. Full time

    Founded in Quebec City in 2010, Petal is a dynamic and growing company made up of over 350 enthusiasts who have developed innovative real-time care orchestration and medical billing solutions for Health Delivery Organizations. Patient self-scheduling, clinical capacity management, care coordination, physician scheduling and secure communication, all on our...

  • B2b Crc Technical Support Specialist

    1 week ago

    Montréal, Canada Nestle Operational Services Worldwide SA Full time

    REIMAGINE WHAT COFFEE CAN BE..._ - At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better._ - By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience._ - To...

  • IT Technical Support Intern

    7 days ago

    Montréal, QC, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** **Business area**: Nespresso **Job title**:IT Technical Support Intern **Location**: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3; Hybrid **A little bit about us** Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000...

  • Technical Advisor

    2 weeks ago

    Montréal, Canada National Bank of Canada Full time

    A career as a Technical operations distribution investiments - transactionnal team at National Bank means acting as an advisor and support to partners in terms of the products offered, the systems used and the operational processes. It will be through your ability to adapt, your sense of organization, your proactivity, your ability to bring change to life...

  • Technical Advisor

    7 days ago

    Montréal, Canada National Bank of Canada Full time

    As a Technical Advisor in the Financial Markets Business Strategy group at National Bank, you will play a key role in the employee management cycle for the Financial Markets sector. Responsible for providing administrative support to the sector, you will participate in the end-to-end process of updating personnel records. You will also help optimize workflow...

  • Technical Advisor, Commercial Lines

    1 week ago

    Montréal, Canada Groupe Optimum Inc. Full time

    **Optimum General Inc. / Montreal / Permanent / Full time**: In order to pursue our business positioning and support growth, Optimum General Inc. is looking for a **Technical ADVISOR in Commercial Lines** to complete its team at Head Office located in downtown Montreal. **Specific responsibilities**: **Work Experience and Aptitudes**:**Optimum General...

  • Technical Advisor

    1 week ago

    Montréal, QC, Canada National Bank of Canada Full time

    A career as a Technical Advisor in the Registration Department team at National Bank means acting as a specialist in regulatory requirements. It is through your data analysis and knowledge of regulatory requirements on regulatory registrations that you have a positive impact on all employees registered with the competent authorities. **Your role**: -...

  • Technical Advisor

    2 weeks ago

    Montréal, Canada National Bank of Canada Full time

    **Description** - Are you interested in investment products? - You are known for your rigour, curiosity, proactivity and organizational acumen? - You know how to collaborate and communicate effectively? To be a technical advisor at National Bank Investments is to use its technical expertise to support the evolution of wealth management in order to ensure...

  • Technical Advisor, Microsoft Dynamics Business

    7 days ago

    Montréal, Canada Createch Full time

    Company Description Createch, a Talan company is a Canadian leader in operational performance improvement, supply chain optimization and in the integration of information technology solutions. Since 1993, we offer services in manufacturing and logistics performance improvement, process reengineering, change management and ERP solution implementation. The...

  • Bilingual Technical Support Advisor

    1 week ago

    Montréal, Canada SherWeb Full time

    Position: Full-time, permanent._ - Start date: As soon as possible._ **Here’s** **what we do and why we do it.** **This is what your day-to-day in this role will look like.** - Resolve technical issues for customers: identify the causes, support the client remotely by using virtual machines, find and carry out solutions. - Confront new technical issues...