Community Relations Manager

2 weeks ago


Hamilton, Canada Cardinal Retirement Residence Full time

**JOB TITLE**: Community Manager

**REPORTS TO**: General Manager

**SCOPE OF POSITION**:
The Community Manager is responsible for the leasing of the rental suites to maintain optimal occupancy levels in the retirement home.

**KEY RESPONSIBILITIES**

**MARKETING AND OCCUPANCY**:

- Develops, promotes, and implements initiatives to ensure optimal occupancy is achieved for the business
- Conducts tours; provides information to the general public and community organizations, and follows up on leads in a timely manner
- Develops and fosters partnerships within the community
- Develops relationships with hospital and care providers
- Leasing of the rental units in the retirement home
- Manages and coordinates resident move-ins

**RESIDENT RELATIONS**:

- Participates in the orientation of new residents to ensure a smooth transition to the home

**OTHER**:

- Is aware of employees’ and supervisor’s responsibilities and follows all health and safety policies and procedures

**QUALIFICATIONS**

**EDUCATION AND EXPERIENCE**:

- Experience in retirement home sector or social worker in a hospital setting
- Experience in sales and/or customer service (preferably in a managerial role).
- Experience working with seniors
- Successful completion of secondary school or equivalency
- Any post-secondary education related to sales & marketing is an asset

**SKILLS AND ABILITIES**:

- Effective interpersonal leadership and conflict resolution skills
- Ability to network and promote services
- Ability to multi-task.
- Creative thinker
- Customer service focused
- Computer literate
- Ability to communicate effectively orally and in writing

**Job Types**: Permanent, Full-time, Part-time
Part-time hours: 35-40 per week

**Salary**: $40,000.00-$80,000.00 per year

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Commission pay

COVID-19 considerations:
we provide proper PPE to all of our staff

Work Location: One location



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