Residence Life Duty Manager

**Columbia International College (CIC)** is the largest private boarding school in Canada. As a boarding school, students live, sleep, eat, study, play and learn while staying in one of our 6 residences. We are currently looking for a **Residence Life Duty Manager-Nights **to join us in the delivery of our Total Care Education System®.

As a member of the CIC Residence Team, you will be part of a vibrant community of international students making the leap from adolescence to adulthood. The position of the **Residence Life Manager-Nights **is responsible for oversight of the health and welfare of all students in the residence community. The position provides proactive supervision of Residence Life Supervisory staff and supports higher-level day to day operations initiatives. The primary focus of this management position is to support the department wide focus of providing a parental style of support for students. The **Residence Life Manager-Nights **plays an integral role in building a department committed to offering a safe, engaging, memorable, and enjoyable “home away from home” in our residence community.

**Why choose the CIC Residence Team?**

The residence team is on a transformative journey with a renewed and reenergized commitment to student engagement and making a positive impact on students’ lives.

**This role provides a**:

- Meaningful mentor role impacting the lives of the future generation.
- Career pathway for growth and development.
- Commitment to individualized professional development.
- Collaborative and supportive environment to nurture supervisory skills.
- Opportunity to be immersed in different cultures from a diverse student body.

**Responsibilities include, but are not limited to**:
**Support the Residence management team to**:

- To be the residence representative and point of contact for all residences.
- To be the prime contact between parents, agents, students, residence team members, and other stake holders.
- Execute department programs, vision, including activities and life skills programming.
- Collaborate with leadership team to strategically implement programming and operational functions.
- Collaborate to develop efficient, innovative, and effective processes and procedures across the residence department.
- Provide direct supervision of supervisor team, including day to day coaching and strategic professional development.
- Support recruiting, hiring and onboarding of residence wide positions.
- Develop innovative and strategic recruiting opportunities, including co-operative work programs, with local post-secondary institutions.
- Identify internal staff professional development needs and collaborate to design and execute training using different modalities.
- Build enthusiasm and commitment to residence programming including activities, and events.
- Understand and effectively utilize all internal support available to students including communicating with various stakeholders.
- Build meaningful connections and supportive rapport with all students, in order to provide an authentic residence ASEP report card report.
- Coach students to resolve discipline issues and collaborate to follow school-wide progressive discipline system.
- Liaise with stakeholders to enhance the welfare of the students.
- Work closely and direct Supervisor team to complete administrative organization of the building (bed bookings, student stats, etc.), all tracked through Residence software.
- Focus on crisis management, and supporting supervisory staff to navigate difficult situations in a manner that supports student health, safety, and welfare.

**Support our Residence wide focus by**:

- Becoming familiar with all the students in residence as soon as possible.
- Effectively Communicating with students, parents, and staff members in a collaborative, cooperative, and solution-based manner. Both written and verbal.
- Supporting students in adjusting to residence life and the Canadian culture and Hamilton community.
- Establishing, developing, and maintaining a positive rapport with each member of the residence community, regularly interacting with members of the community.
- Developing professional support focused relationships with students to promote academic, social, emotional, and physical well-being.
- always Seeking opportunities for student engagement to enhance the sense of belonging for all students.
- Liaising with residence managers and supervisors in regards to any student issues or concerns.
- Communicating with a variety of internal and external stakeholders to problem solve and seek support for students.
- Providing opportunities for all teams, including supervisory staff, to also engage with our community.
- Effectively and with a high standard, complete other duties as assigned.

**In particular, you will**:

- Treat students with dignity, build relationships rooted in mutual respect;
- Have the ability to treat young people’s concerns with respect, tact, and sensi