Assistant Store Leader
2 weeks ago
Depuis son lancement en 1993 avec une collection de six sacs à main essentiels, Kate Spade New York a toujours été colorée, audacieuse et optimiste. Aujourd’hui, il s’agit d’une marque de style de vie mondiale qui conçoit des articles extraordinaires pour le quotidien, offrant des collections saisonnières de sacs à main, de vêtements prêts-à-porter, de bijoux, de chaussures, de décorations pour la maison, et plus encore. Reconnue pour son riche héritage et son ADN de marque unique, Kate Spade New York propose une perspective distinctive et célèbre les communautés de femmes à travers le monde qui vivent leur vie parfaitement imparfaite.
Kate Spade New York fait partie du portefeuille de Tapestry - une maison mondiale de marques engagée à repousser les limites du possible.
En tant que membre de la famille Tapestry, nous faisons partie d’une maison mondiale de marques animée par un optimisme inébranlable et engagée à être innovante et entièrement inclusive.
Depuis son lancement en 1993 avec une collection de six sacs à main essentiels, Kate Spade New York a toujours été colorée, audacieuse et optimiste. Aujourd’hui, il s’agit d’une marque de style de vie mondiale qui conçoit des articles extraordinaires pour le quotidien, offrant des collections saisonnières de sacs à main, de vêtements prêts-à-porter, de bijoux, de chaussures, de décorations pour la maison, et plus encore. Reconnue pour son riche héritage et son ADN de marque unique, Kate Spade New York propose une perspective distinctive et célèbre les communautés de femmes à travers le monde qui vivent leur vie parfaitement imparfaite.
Kate Spade New York fait partie du portefeuille de Tapestry - une maison mondiale de marques engagée à repousser les limites du possible.
En tant que membre de la famille Tapestry, nous faisons partie d’une maison mondiale de marques animée par un optimisme inébranlable et engagée à être innovante et entièrement inclusive.
general purpose of the position: partner with store leadership to produce successful financial results. provide leadership to the team in order to execute sales generation, clientele development, operational, visual, recruitment, and administrative functions. responsibilities include, but are not limited to the following:
essential duties and responsibilities
client & service expert: - development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients
- partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store, i.e. events and marketing opportunities
- ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach
- ensure team is compliant will all clientele standards and thank you note program
- ensure all associates complete the sales training program
- model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales
leadership presence/steward of talent:
- assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance
- responsible for assuming the SM role in manager’s absence
- lead by example with the achievement of personal sales goals
- educate team on product, sales plans, personal goals, measurable stats; is able to coach to these stats to ensure business is maximized
- ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings
- onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports
- utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering GM
building brand equity:
- understand and able to communicate the kate spade brand aesthetic, brand philosophy, and lifestyle to the sales team and customer
- ensure brand and operating standards are met to support brand consistency.
- ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
- communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SM in order to increase customer service and sales
operational excellence:
- perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
- assist SM with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
- monitor, maintain, and follow company policies and procedures with a focus on
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