User Support Technician

The Help Desk IT Support Technician is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desk’s objective is to quickly identify a customer’s issue and resolve basic desktop issues with that...

Job Overview: As a Tier 1 Technician at Alt-Tech Inc., you will play a crucial role in providing first-level technical support to our clients. Your primary responsibility will be to ensure prompt and efficient resolution of IT issues, delivering outstanding customer service and maintaining high client satisfaction levels. This position is ideal for...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users...

Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

Are you passionate about technology and delivering exceptional IT solutions? Do you thrive in fast-paced, dynamic environments? Alt-Tech, a leading Managed Service Provider (MSP) in Sherwood Park, Alberta, is seeking a Deployment Technician to join our team. **About Us** At Alt-Tech, we provide cutting-edge IT solutions to a diverse range of businesses....

**Key Responsibilities** - Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity. - Manage, update, and close service tickets in the PSA (Professional Services Automation) system. ConnectWise knowledge preferred. - Escalate unresolved issues to higher-tier technicians or engineers, following escalation...

Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

'''Job Summary''' We are seeking a skilled and motivated Field Service Technician to join a new and expanding company. As a Field Service Technician, you will be responsible for providing on-site support and maintenance for our clients. This is a hands-on role that requires technical expertise and excellent people and problem-solving...

'''Job Summary''' We are seeking a skilled and motivated Field Service Technician to join a new and expanding company. As a Field Service Technician, you will be responsible for providing on-site support and maintenance for our clients. This is a hands-on role that requires technical expertise and excellent people and problem-solving...

Wrapex Industrial Services Incorporated is the leader in Industrial Insulation, Glycol Tracing, Utilidor and Scaffolding Services throughout western Canada. Our company is committed to being a fair and equitable employer, fostering a workplace where diversity is valued and respected. **Duties**: - Process accounts payable and receivable transactions...