Help Desk IT Support Technician

**Key Responsibilities** - Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity. - Manage, update, and close service tickets in the PSA (Professional Services Automation) system. ConnectWise knowledge preferred. - Escalate unresolved issues to higher-tier technicians or engineers, following escalation...

_**Order Desk Customer Support Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building...

Managing network infrastructure and implementation, including monitoring of network traffic and server optimization. - Setup active directory users, knowledge of security groups, and group policy. - Network administration and maintenance of local area network services such as firewalls, switches, and other devices. - Maintenance of hardware and software...

Managing network infrastructure and implementation, including monitoring of network traffic and server optimization. - Setup active directory users, knowledge of security groups, and group policy. - Network administration and maintenance of local area network services such as firewalls, switches, and other devices. - Maintenance of hardware and software...

Several opportunities are available: **Administration Agent** - Perform administrative tasks, including data entry, extraction, processing - Perform analyses, and produce and revise reports and statistics - Carry out administrative, operational and quality control measures **Administration Support** - Provide technical support for any problems encountered -...

**Caron Transportation Systems is recruiting a Front Desk Administrator!** We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet...

The responsibilities include but may not be limited to the following: - Answering and directing calls - Greeting visitors - Dealing with incoming and outgoing couriers and deliveries - Keep work area neat and tidy and ensure sanitizing methods are followed - Administrative support - Scheduling and training part-time receptionists - Enforcing policies and...

Job Overview: As a Tier 1 Technician at Alt-Tech Inc., you will play a crucial role in providing first-level technical support to our clients. Your primary responsibility will be to ensure prompt and efficient resolution of IT issues, delivering outstanding customer service and maintaining high client satisfaction levels. This position is ideal for...

We are seeking a reliable, friendly, motivated and detail-oriented IT Dispatcher to join our technical support team. In this role, you will be the central point of communication between clients and technicians. Your primary responsibility will be to efficiently coordinate and dispatch IT support requests, ensuring timely response and resolution of issues in...

Job descriptionWe are one of Western Canada's most aggressive and vertically integrated group of Companies, currently recruiting for an Order Desk Clerk opportunity at our Sherwood Park Corporate Office.Our group is compromised of building supply yards, steel roofing & siding manufacturing and engineered steel building manufacturing. We are a dynamic group...