Automotive Service Advisor

6 days ago


Edmonton, Canada The Cars Near Cost CompanySpeedyNovus Full time

Speedy Auto Repair is currently looking for a Service Advisor to join our team in Edmonton. The Service Advisor is responsible for greeting customers, listening to their description of the problems or service needs, determining the type of service required, and preparing repair orders. If a vehicle requires additional repair not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. The Service Advisor will also advise customers on other available services, book appointments, and build lasting relationships.

Job Duties:

- Advise customers on the care of their cars and the value of maintaining their vehicles.
- Scheduling appointments.
- Dealing with customer’s inquiries and complaints.
- Follow up with the progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised.
- Handle telephone inquiries regarding work in process and appointments and return phone messages promptly.
- Additional duties as assigned.

Pay: From $22.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Experience**:

- service advisor: 2 years (required)
- Customer service: 1 year (preferred)

Work Location: In person



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