Vice President, Corporate Operations

**Vice President, Corporate Operations**

**Job ID**: CCH-2436

**Reports To**: President and Chief Executive Officer

**Salary Range**: $135,950.00 to $163,800.00, plus 20 paid vacation days and excellent benefits.

**Pension**: Healthcare of Ontario Pension Plan (HOOPP)

Time for a change? Are you looking for your next role where your excellence will continue to shine, your professional standards are highly valued, and you can continue to learn and grow? If you consider yourself a quadruple-aim oriented healthcare leader and are looking to be part of a dynamic inter-professional health care team in a unique community health and support services agency, this is your opportunity to advance your career and also contribute to health system transformation.

CommunitiCare Health is a community health care agency that provides a full range of community health care and support services, making us a distinctive agency in Toronto offering a blend of community support services, community mental health and addictions services, supportive housing, inter-professional primary care and home care services. We are community governed. We continually look for ways to serve our clients and our community better and to provide enhanced access to equitable care.

**Position Statement/Summary**

As part of the executive leadership team, the Vice President of Corporate Operations leads and enables a team of administrative staff, working at multiple sites providing the full range of “back office” corporate operations to support of effective and efficient delivery of health services/programs and support services and to meet other corporate organizational needs contributing to organizational achievement Quadruple Aim operational excellence.

Working in collaboration with a Chief Information Officer and having the active support of a Chief Financial Officer and Director of Human Resources and other key staff, this role provides active leadership, oversight and accountability for day-to-day delivery of all corporate operations. This includes the agency’s Finances, Accounts Receivable/Payable and annual Audit, Supply Chain, IT/IM and Decision-Support, Human Resources, Property & Facilities Management/Maintenance and Real Estate Acquisitions and Leasing functions

In addition to responsibility for and oversight of day-to-day corporate operations, the role includes ensuring that each back office department remains compliant with all applicable laws, legislation, and internal policies, fosters the creation of a collaborative “back office team” with back office functions integrated in terms of its people, processes and technology

The Vice President, Corporate Operations will:

- collaborate with the Chief Executive Officer and the Vice President, Programs, Services and Supports in driving organizational vision, executing strategy, and supporting our people and teams to be the best that they can be
- work in collaboration with a Chief Information Officer and have the active support of a Chief Financial Officer
- oversees the development and approval of the annual operating budget and Mult-Sector Accountability Agreement (M-SAA), and ensures regular reporting as required internally by the organization and externally by funders
- recommends to the President and CEO annual initiatives to strengthen and improve the corporate operations division as part of the overall annual and multi-year goals and objectives and incorporate into the annual operating plan
- supports and advises the Chief Executive Officer, Vice President, Programs, Services and Supports and any other key stakeholders on the organization’s operating plan, budgets, priorities, and policy matters
- oversees on behalf of the Executive Team, development and execution of the organization’s Enterprise/Integrated Risk Management Plan
- responsible for ensuring that the corporate operations division is positioned and resourced to support the organization’s execution of a multi-year strategic plan via annual operating plans, quality improvement plan and integrated risk management plan.
- ensure that the organization has ready access to the full range of decision-support services to support all reporting (financial, service delivery, reports to funders, etc,) and to support organization quality and performance monitoring and improvement including the generation of the organizational scorecard and dashboards.
- ensure that all financial and other performance reporting to Ontario Health and other funders are accurately generated in a timely manner for internal review and approvals and submitted to Ontario Health and other funders.
- ensure the development and implementing of organization-wide and service area-specific health and safety programs by ensuring regular staff training and education, identifying potential organizational risks and promoting staff and client and environmental safety.

**Key Responsibilities**
- Lead and enable a team of 20+ staff across all back offi