Dispatch Customer Service

2 weeks ago

Regina, Canada Frontier Supply Chain Solutions Inc. Full time

Frontier Supply Chain Solutions Inc. is seeking a Dispatcher / Customer Service to work in our office located in Regina, SK. This is a full time permanent role from Monday to Friday. Shifts will be during the daytime and may vary as needed.
** Responsibilities**
- Dispatch drivers for courier deliveries.
- Communicate with drivers regarding the status of their deliveries.
- Update information using our internal system and notify our drivers as new information is received.
- Resolve issues regarding delivery, pick up, or transfer requests, & escalate to management as necessary.
- Perform administrative/general office duties as needed.

**Qualifications**
- Superior attention to detail.
- Prioritize daily tasks, including routine and non-routine phone calls and requests.
- Experience working in a fast paced environment.
- Varied computer experience, include the use of Tracking Software, GPS, Online Maps, etc.
- Knowledge of the streets of Regina and the distance and time to travel between and within most surrounding towns.
- Knowledge of Microsoft Office Suite (Outlook, Word, Excel).
- Strong English communication skills - both written and oral.
- Knowledge of various commercial trucks (cargo vans, 1/3/5 tons, trailers etc.) an asset.
- Criminal Record Check is required.
- Must be legally authorized to work in Canada.

If you're interested to join our team, please send your resume.

Frontier Supply Chain Solutions Inc. is a provider of US and Canadian Customs Services, Trade Compliance, International Freight Forwarding, Supply Chain Logistics, including trans-border logistics, warehousing, courier and parcel delivery services.

Frontier North America Inc. and Frontier Supply Chain Solutions USA, Inc. are both subsidiaries of Frontier Supply Chain Solutions Inc.

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