Budtender

**Company description**

High Society delivers high-quality cannabis through a local shopping experience that’s both upscale and welcoming to all. We plan to become the household name in Northern Ontario cannabis retail - known for bringing luxury to all (through high-quality products & elevated shopping experiences) and as a crusader for bettering our communities.

**Job description**

**The company**

High Society Cannabis Co. is a locally owned cannabis retail store located in Thunder Bay, Ontario. We plan to deliver high-quality cannabis through a local shopping experience that is both upscale and welcoming to all. Our vision is to become the household name in Northern Ontario cannabis retail - known for bringing luxury to everyone (through high-quality products & elevated shopping experiences) and as a crusader for bettering our communities. Our business culture is based on professionalism, a passion for cannabis, integrity, inclusiveness, and diversity.

We are truly honoured to have the opportunity to serve Thunder Bay and its surrounding areas. Our goal is to hire our team from the local community with cannabis knowledge. Our knowledgeable team will spend time assisting customers in learning about cannabis and accessories with every purchase. We promise to source the highest quality cannabis from producers to satisfy the needs of an enthusiast to a connoisseur. Our efficient in-store and online process let customers purchase cannabis on-the-go promptly.

**The position**

High Society is now hiring Full-Time Budtender. We are looking for responsible and trustworthy individuals passionate about the cannabis industry that enjoys helping others. These individuals will be a part of a team committed to reducing the stigma and exemplifying the modern cannabis landscape.

The Budtenders will play a significant role within the organization. Budtenders will develop, cultivate, foster relationships with our customers, and advise and educate them on suitable cannabis products.

**Primary Responsibilities**
- Be a team player.
- To assist and educate customers while building enduring and long-lasting relationships.
- Seek opportunities to contribute to and improve business results.
- Support inventory management and practice proper procedures to ensure customers have access to the right product.
- Follow all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
- Demonstrate high levels of integrity and personal responsibility.
- Open to feedback, coaching and continuous improvement.
- Optimize customer satisfaction and loyalty.
- Ability to manage competing priorities and tasks in a fast-paced environment.
- Ensuring a clean and well-organized store at all times.
- Successfully drive sales and customer experience by educating on the brand and product.
- Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Holder.

**Requirements**:

- CannSell certification is required.
- A criminal background check is required.
- To be able to lift boxes 5-30lbs.
- Minimum 1-year customer service experience in a retail setting.
- Demonstrate a high level of integrity and responsibility, adhering to all AGCO regulatory requirements and company policies.
- Positive attitude, high energy, persistent, and diligent
- Excellent communication and organizational skills.
- Passionate about the cannabis industry with a desire to learn.
- Professional, tidy appearance and good personal hygiene.
- Ability to develop meaningful connections through creating relationships in the community with customers and peers based on a foundation of trust and teamwork.
- Tech-savvy, proficient with POS systems (cannabis POS training will be provided)
- Previous cannabis sales experience. (preferred)
- Must be flexible with hours and comfortable with change in a fast-paced industry.
- Good with numbers, accuracy, and strong attention to detail.
- Ability to consistently work weekdays, with the flexibility to work nights, holidays and weekends.

**High Society Cannabis Co.** is an equal opportunity employer and values our team members and customers' diversity.

**Job Types**: Full-time, Part-time

Pay: $17.50-$19.20 per hour

**Benefits**:

- Casual dress
- Extended health care
- Flexible schedule
- On-site parking
- Store discount

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 2 years (required)

Work Location: In person